Hub Coordinator - Fixed-Term

Marie Curie

22h•Remote

About The Position

Marie Curie is seeking a Hub Coordinator to join its Caring Services team in the North Hub, covering the North-East and Yorkshire and the North-West. The role helps ensure patients receive appropriate care at the right time and serves as a point of contact for families, patients, referrers, clinical colleagues and senior leaders. It coordinates rotas and visits, maintains accurate patient information and responds to changing priorities in a fast-paced environment. The role is home working and is part-time, 21.5 hours per week, on a fixed-term contract ending at the end of July 2027. The salary is £25,272 per annum pro rata. The position is subject to an enhanced DBS criminal record check.

Requirements

IT literacy, including Microsoft Word, Excel, email and internet.
Experience working in a customer services environment.
Ability to produce management and statistical reports.
Desire to help others, work towards targets and develop skills.
Ability to solve problems and take proactive action to address issues.
Excellent communication, interpersonal and organisational skills.
Ability to work in a multitasking environment.
Empathy, adaptability, strong organisation and confidence prioritising workload.

Nice To Haves

Experience working in an office environment.

Responsibilities

Coordinate rotas and visits to help services run smoothly.
Maintain accurate patient information.
Respond to changing priorities and manage competing demands.
Communicate with families, patients, referrers, clinical colleagues and senior leaders.
Produce management and statistical reports.
Work towards targets and take proactive action to address problems.

Benefits

27 days' annual leave plus 8 public holidays, pro rata.
Competitive parental and sick leave policies.
Continuous professional development.
Industry-leading training programmes.
Season ticket loan for travel to and from work.
Defined contribution pension schemes, including the Marie Curie Group Personal Pension Scheme.
Loan schemes for bikes, computers and satellite navigation systems.
Introduce a friend scheme.
Help with eye care costs.
Marie Curie Blue Light Card eligibility.
Benefit-Hub Discount Scheme eligibility.
Life assurance for all employees.