Part-Time HST Tech - Entry Level, Training Provided

Neurocare Inc • Milford, MA

1d • Onsite

About The Position

The Home Sleep Testing (HST) Tech serves as a key member of the Home Sleep Testing department, responsible for high-quality patient education and instruction in the use of home sleep testing devices. Primary duties consist of: Program and prepare HST devices in alignment with established clinical protocols. Conduct patient “teaches,” including device application instruction, troubleshooting guidance, and return expectations. Upload, review, and verify study data; escalate unscorable or incomplete studies per workflow. Clean, disinfect, recharge, and inventory HST devices and associated supplies. Assist in monitoring and reducing unreturned device rates. Accurately document all device and patient interactions in the EMR/platform. Support ongoing quality assurance initiatives within the HST Program.

Requirements

• High school diploma or equivalent.
• 1+ year experience in a customer service, clinical, or patient-facing role.
• Strong verbal communication and patient education skills.
• Strong computer skills required (Microsoft Office); Ability to learn new software quickly
• Organized and detail oriented.
• Dependability, enthusiasm and professionalism.
• Ability to multi-task and problem solve.
• Confident working independently and as part of a team.
• Demonstrated reliability, organization, and ability to meet daily targets.

Responsibilities

• Program and prepare HST devices in alignment with established clinical protocols.
• Conduct patient “teaches,” including device application instruction, troubleshooting guidance, and return expectations.
• Upload, review, and verify study data; escalate unscorable or incomplete studies per workflow.
• Clean, disinfect, recharge, and inventory HST devices and associated supplies.
• Assist in monitoring and reducing unreturned device rates.
• Accurately document all device and patient interactions in the EMR/platform.
• Support ongoing quality assurance initiatives within the HST Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED