Part-Time HST Tech - Entry Level, Training Provided

Neurocare Inc • Milford, MA

2d • Onsite

About The Position

The Home Sleep Testing (HST) Tech serves as a key member of the Home Sleep Testing department, responsible for high-quality patient education and instruction in the use of home sleep testing devices.

Requirements

• High school diploma or equivalent.
• 1+ year experience in a customer service, clinical, or patient-facing role.
• Strong verbal communication and patient education skills.
• Strong computer skills required (Microsoft Office); Ability to learn new software quickly
• Organized and detail oriented.
• Dependability, enthusiasm and professionalism.
• Ability to multi-task and problem solve.
• Confident working independently and as part of a team.
• Demonstrated reliability, organization, and ability to meet daily targets.

Responsibilities

• Program and prepare HST devices in alignment with established clinical protocols.
• Conduct patient “teaches,” including device application instruction, troubleshooting guidance, and return expectations.
• Upload, review, and verify study data; escalate unscorable or incomplete studies per workflow.
• Clean, disinfect, recharge, and inventory HST devices and associated supplies.
• Assist in monitoring and reducing unreturned device rates.
• Accurately document all device and patient interactions in the EMR/platform.
• Support ongoing quality assurance initiatives within the HST Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED