HRIS Specialist

CMA CGM•Norfolk, VA

1d•$62,000 - $76,000•Onsite

About The Position

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. The HRIS Specialist is responsible for the administration, maintenance, optimization, and support of the Human Resources Information Systems (HRIS) environment, with a primary focus on UKG Pro and UKG Workforce Management (WFM). This role serves as the subject matter expert for HR and Workforce Management processes, ensuring data integrity, system functionality, compliance, and process efficiency. The HRIS Specialist partners closely with HR, Payroll, Operations, IT, and business stakeholders to support ongoing system enhancements, reporting, troubleshooting, integrations, testing, and end-user training. The ideal candidate possesses strong analytical skills, HR systems expertise, and hands-on experience with UKG Pro and Workforce Management modules.

Requirements

Minimum 3 years of HRIS experience.
Minimum 3 years of hands-on experience with UKG Pro.
Minimum 3 years of hands-on experience with UKG Workforce Management (WFM).
Experience supporting Payroll, Timekeeping, and HR operations.
Experience with system implementations, upgrades, and testing.
UKG Pro Administration
UKG Workforce Management Administration
Workforce scheduling and timekeeping configuration
SQL or advanced reporting tools
Advanced Microsoft Excel
Data analysis and reconciliation
HRIS security administration
Interface and integration troubleshooting
HR processes and workflows
Payroll processing and controls
Benefits administration
Time and attendance management
Leave management
Labor law compliance
Workforce analytics
Strong analytical and problem-solving abilities
Excellent written and verbal communication skills
Ability to manage multiple priorities and projects simultaneously
Strong organizational skills and attention to detail
Customer-service mindset with the ability to support diverse stakeholders
High School Diploma or GED
3-5 years of General Experience

Nice To Haves

Bachelor’s Degree

Responsibilities

Maintain and support UKG Pro and UKG Workforce Management applications.
Configure and maintain organizational structures, job codes, employee records, security roles, workflows, and system tables.
Ensure system configurations align with business processes and compliance requirements.
Monitor data quality and perform regular audits to maintain system integrity.
Configure and maintain Scheduling Profiles, User Personas and Security Profiles.
Support workforce scheduling and timekeeping processes.
Troubleshoot timekeeping, attendance, leave, scheduling, and accrual issues.
Create, maintain, and distribute HR, Payroll, Benefits, and Workforce Management reports.
Develop dashboards and metrics for leadership and operational teams.
Analyze workforce data to identify trends, process improvement opportunities, and compliance risks.
Validate data accuracy between HRIS and downstream payroll systems.
Participate in HRIS implementations, upgrades, and optimization projects.
Gather business requirements and translate them into system solutions.
Conduct configuration testing, unit testing, integration testing, and User Acceptance Testing (UAT).
Document processes, system changes, and configuration decisions.
Monitor and support inbound and outbound system integrations.
Assist with file feeds and interfaces between HRIS, payroll, benefits, and third-party vendors.
Identify data discrepancies and implement corrective actions.
Provide Tier 2 and Tier 3 support for HRIS-related issues.
Train HR, Payroll, managers, and employees on HRIS and Workforce Management functionality.
Develop user guides, SOPs, and training documentation.
Ensure compliance with company policies and applicable federal, state, and local regulations.
Maintain appropriate system security and confidentiality standards.
Support internal and external audits related to HR, Payroll, and Workforce Management data.