HRIS/Business Systems Analyst

LifeSpire of Virginia Inc • Glen Allen, VA

3d • Onsite

About The Position

The HRIS & Business Systems Analyst serves as the organization’s subject matter expert for human resources, payroll, and workforce technology systems, with primary responsibility for UKG Pro and related applications. The role partners with Human Resources, Payroll, Finance, Operations, external vendors, and other stakeholders to optimize processes, improve data integrity, enhance reporting, and maximize system functionality.

The analyst leads system implementations, upgrades, testing, configuration changes, and process-improvement initiatives. They serve as the primary liaison among LifeSpire team members, UKG partners, managed services providers, and other technology vendors to ensure systems support organizational goals. The position is based at LifeSpire of Virginia’s home office in Glen Allen, Virginia, and reports to the Chief Financial Officer.

LifeSpire describes its work as purpose-driven and collaborative, with opportunities to contribute to system implementations, technology enhancements, and continuous improvement. Benefits and well-being resources are offered; specific offerings are available through the organization’s benefits program.

Requirements

• Three to five years of experience supporting HRIS, payroll, workforce management, or business systems.
• Experience administering UKG or other large-scale HRIS systems.
• Experience with report writing, analytics, and business process improvement.
• Experience developing user documentation and conducting end-user training.
• Advanced understanding of HR and payroll processes.
• Strong analytical and problem-solving skills.
• Ability to translate technical information for non-technical audiences.
• Strong project management and organizational skills.
• Ability to manage multiple priorities and deadlines.
• Proficiency with reporting and data analysis tools, including Excel and business intelligence platforms.
• Commitment to data accuracy, confidentiality, and continuous process improvement.
• Strong interpersonal and relationship-building skills.

Nice To Haves

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, Data Analytics, Accounting, or a related field is preferred.
• UKG Pro certification or advanced UKG experience.
• Experience with system conversion or implementation projects.
• Experience with business process mapping and workflow design.
• Experience creating dashboards and workforce analytics.

Responsibilities

• Serve as the primary administrator and subject matter expert for UKG Pro and related HR, payroll, benefits, and workforce management applications.
• Partner with HR and Payroll to ensure system configurations meet operational, compliance, and reporting requirements.
• Monitor system performance and recommend enhancements to improve efficiency, accuracy, and user experience.
• Maintain system documentation, configuration records, process maps, and knowledge libraries.
• Coordinate issue resolution with UKG support and managed services partners.
• Lead as the internal project representative during UKG Pro implementations, enhancements, and upgrades.
• Work with UKG consultants, implementation partners, and internal stakeholders to evaluate workflows and redesign processes where appropriate.
• Participate in discovery, requirements gathering, configuration reviews, testing, and implementation activities.
• Identify opportunities to automate manual processes and improve workflow efficiency; coordinate testing and validation.
• Analyze HR, payroll, benefits, recruiting, onboarding, performance management, and workforce management processes.
• Partner with department leaders to identify gaps, inefficiencies, automation opportunities, and standardization opportunities.
• Develop business requirements and recommend technology solutions that support organizational objectives.
• Lead continuous improvement efforts related to HR and payroll operations.
• Develop, maintain, and distribute reports, dashboards, and workforce analytics.
• Provide data to HR, Payroll, Finance, Operations, and Executive Leadership to support decision-making.
• Monitor key metrics and identify trends, exceptions, and opportunities for improvement.
• Ensure data accuracy and integrity across systems and reporting tools.
• Develop training materials, user guides, and standard operating procedures.
• Conduct training for managers, HR team members, payroll staff, and other system users.
• Support change management related to system implementations and process enhancements.
• Respond to end-user questions and provide troubleshooting support.
• Support compliance with applicable payroll, tax, employment, benefits, and data privacy requirements.
• Maintain appropriate system security roles and permissions.
• Conduct periodic audits to ensure system data accuracy and integrity; assist with regulatory reporting and audit requests.
• Provide system support and reporting assistance to departments across LifeSpire as needed.
• Collaborate with Finance, IT, Operations, and Community leadership on people data, workforce analytics, and business systems projects.
• Participate in organizational technology initiatives affecting HR or payroll operations.

Benefits

• LifeSpire offers benefits and resources designed to support team members’ well-being and overall quality of life; specific offerings are available through the organization’s benefits program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed