HRIS/Business Systems Analyst

LifeSpire of Virginia • Glen Allen, VA

2d • Onsite

About The Position

The HRIS & Business Systems Analyst serves as LifeSpire of Virginia’s subject matter expert for human resources, payroll, and workforce technology systems, with primary responsibility for UKG Pro and related applications. The position partners with Human Resources, Payroll, Finance, Operations, external vendors, and other stakeholders to optimize business processes, improve data integrity, enhance reporting, and maximize system functionality. The analyst leads system implementations, upgrades, testing, configuration changes, and process improvement initiatives, and serves as the primary liaison among LifeSpire team members, UKG partners, managed services providers, and other technology vendors.

The role supports system administration and optimization, business process analysis, reporting and workforce analytics, training and change management, compliance and data governance, and cross-functional technology initiatives. The position is based at LifeSpire of Virginia’s Home Office in Glen Allen, Virginia, and reports to the Chief Financial Officer.

Requirements

• Three to five years of experience supporting HRIS, payroll, workforce management, or business systems.
• Experience administering UKG or other large-scale HRIS systems.
• Experience with report writing, analytics, and business process improvement.
• Experience developing user documentation and conducting end-user training.
• Advanced understanding of HR and payroll processes.
• Strong analytical and problem-solving skills.
• Ability to translate technical information for non-technical audiences.
• Strong project management and organizational skills.
• Ability to manage multiple priorities and deadlines.
• Proficiency with reporting and data analysis tools, including Excel and business intelligence platforms.
• Commitment to data accuracy, confidentiality, and continuous process improvement.
• Strong interpersonal and relationship-building skills.

Nice To Haves

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, Data Analytics, Accounting, or a related field is preferred.
• UKG Pro certification or advanced UKG experience.
• Experience with system conversion or implementation projects.
• Experience with business process mapping and workflow design.
• Experience creating dashboards and workforce analytics.

Responsibilities

• Serve as the primary administrator and subject matter expert for UKG Pro and related HR, payroll, benefits, and workforce management applications.
• Partner with HR and Payroll teams to ensure system configurations support operational, compliance, and reporting requirements.
• Monitor system performance and recommend enhancements to improve efficiency, accuracy, and user experience.
• Maintain system documentation, configuration records, process maps, and knowledge libraries.
• Coordinate issue resolution with UKG support and managed services partners.
• Lead internal business representation during UKG Pro implementations, enhancements, and upgrades.
• Collaborate with consultants, implementation partners, and internal stakeholders to evaluate workflows and redesign processes where appropriate.
• Participate in discovery sessions, requirements gathering, configuration reviews, testing, and implementation activities.
• Identify opportunities to automate manual processes and improve workflow efficiency; coordinate testing and validation activities.
• Analyze HR, payroll, benefits, recruiting, onboarding, performance management, and workforce management processes.
• Partner with department leaders to identify process gaps, inefficiencies, and opportunities for automation and standardization.
• Develop business requirements and recommend technology-based solutions that support organizational objectives.
• Lead continuous improvement efforts related to HR and payroll operations.
• Develop, maintain, and distribute reports, dashboards, and workforce analytics for HR, Payroll, Finance, Operations, and Executive Leadership.
• Monitor key metrics, identify trends and exceptions, and ensure accuracy and integrity across systems and reporting tools.
• Develop training materials, user guides, and standard operating procedures; conduct training for managers, HR team members, payroll staff, and other system users.
• Support change management efforts related to system implementations and process enhancements; answer end-user questions and provide troubleshooting.
• Support compliance with payroll, tax, employment, benefits, and data privacy requirements.
• Maintain system security roles and permissions, conduct periodic data audits, and assist with regulatory reporting and audit requests.
• Provide system support and reporting assistance to departments across LifeSpire.
• Collaborate with Finance, IT, Operations, and Community leadership on projects involving people data, workforce analytics, and business systems.
• Participate in organizational technology initiatives affecting HR or payroll operations.

Benefits

• Benefits and resources designed to support team members’ well-being and overall quality of life; specific offerings are available through the organization’s benefits program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level