HRIS Administrator (Workday)

PacificSource Health Plans•WFH: VA, VA
•$65,297 - $111,005

About The Position

The HRIS Administrator maintains and enhances PacificSource’s Workday platform to support efficient workflows, process improvement, and organizational compliance. The role is responsible for data integrity, workflows, system configuration, administrative system requests, issue resolution, security, reporting, data analysis, and processing. It applies HR knowledge and experience to ensure Workday and ancillary systems are usable, follow best practices, and meet the needs of employees, supervisors, and the organization, while maintaining confidentiality, accuracy, and integrity. The role manages existing Workday modules, prepares and tests recurring HR processes and projects, configures business processes and security, develops reports and dashboards, and supports integrations and data imports. It partners with HR Business Partners, subject matter experts, business leaders, IT, vendors, and other stakeholders to design and deliver system functionality and HRIS projects. The administrator also trains and advises users, troubleshoots system issues, supports Workday releases and testing, and oversees affirmative action and required federal and state reporting. Candidates must reside in, or relocate to, Oregon, Idaho, Montana, Wyoming, Utah, Kansas, Missouri, Indiana, Tennessee, Virginia, North Carolina, South Carolina, Georgia, or Florida. The work is performed in a general office setting with ergonomically configured equipment, and travel is required approximately 5% of the time.

Requirements

  • At least 4 years of experience working in Human Resources.
  • Prior HR-system experience involving implementation, administration, configuration, testing, troubleshooting, and/or technical support.
  • Experience leading and executing projects from start to finish.
  • Bachelor’s degree required; candidates with an associate’s degree and 2 years of relevant experience, or a high school diploma and 4 years of relevant experience, may also be considered, in addition to the required minimum work experience.
  • Strong understanding of HR workflows and system dependencies.
  • Ability to work under changing priorities, deadlines, and frequent interruptions while maintaining a high standard of customer service.
  • Ability to work independently, stay organized, and manage multiple complex projects simultaneously while meeting timelines.
  • Ability to guide internal customers through the design and delivery of new functionality using knowledge of data and organizational structure.
  • Experience analyzing data for HR Business Partners, business or functional leaders, legal teams, external parties, and decision-making.
  • Experience working cross-functionally to gather information, conduct business needs analysis, build consensus, advance updates, and deliver project results to senior management.
  • Ability to interact with and present to leadership at all levels of the company.
  • Ability to anticipate consequences and trends, exercise sound judgment, prioritize high-value work, eliminate roadblocks, and identify factors that help or hinder goals.
  • Skills in accountability, collaboration, written and verbal communication, flexibility, active listening, organization, planning, problem solving, and teamwork.
  • Ability to read and comprehend written and spoken English and communicate clearly and effectively.
  • Ability to reside in, or relocate to, one of the listed states.

Nice To Haves

  • Prior experience with Workday.
  • Preferred education focus in Human Resources Management, Business Administration, or a related field.

Responsibilities

  • Manage and maintain existing Workday modules, stay current on new functionality and modules, and configure business processes, security roles, and integrations as needed.
  • Prepare, test, and execute annual Workday projects and tasks, including objective setting, mid-year and annual reviews, 9-boxing, bonus and merit processes, employee engagement, data integrity projects, and open enrollment.
  • Analyze, validate, and audit system data for accuracy and legal compliance; develop custom reports and dashboards; maintain scheduled report delivery; and import large-scale data changes.
  • Partner with HR Business Partners, subject matter experts, and business leaders to understand HR software, data, and reporting needs and develop Workday functionality for evolving business needs.
  • Provide leadership, coaching, and training support to staff who use Workday in their roles, including super-users and HR Business Partners.
  • Set up and maintain system configurations, automated business processes, system security, and integrations in accordance with internal standards and integration protocols.
  • Guide end users in issue resolution and change management, establish administrative and technical standards, and create training materials or conduct training sessions as needed.
  • Review and process Workday HR Administrator tasks, including final approval on hires; job, data, and location changes; delegation changes; task cancellation or rescission; and security changes.
  • Perform HR system testing for implementations, upgrades, patches, and enhancements, and participate in Workday user-group meetings, trainings, and conferences.
  • Research and troubleshoot non-routine HR system issues, including creating and monitoring service requests with vendors and consultants.
  • Prepare for Workday’s bi-annual release cycle by researching changes, coordinating release information and testing plans with the Workday team and subject matter experts, completing testing, and making needed system changes.
  • Manage competing projects and requests, serve as liaison among HR, IT, vendors, and stakeholders, and organize HR systems projects, including project plans and schedule adherence.
  • Oversee completion of annual Affirmative Action Plans and educate HR team members about the plans, requirements, and results.
  • Oversee required federal and state reporting, including EEO and Vets reporting.
  • Meet department and company performance and attendance expectations.
  • Follow PacificSource privacy policies and HIPAA laws and regulations related to confidentiality and security of protected health information.
  • Perform other related duties as assigned.
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