HR & Workforce Administration Specialist

Transportation Management Services Inc Frederick, MD, US, MD
Onsite

About The Position

Reporting to the Director, People Operations, Major Events, the HR & Workforce Administration Specialist is responsible for the planning, coordination and execution of specific associated tasks that supports the overall running of the Organization from a HR & Workforce perspective. This position plays a pivotal role working across multiple functions to ensure a smooth and positive employee experience throughout the lifecycle of employment as well as working closely with Finance on matters relating to HR and accounting compliance.

Requirements

  • Individual must be legally authorized to work in the United States
  • Bachelor's degree in Human Resources, Business Administration, Workforce Management, or a related discipline
  • 3–5 years of experience in Human Resources Administration or HR Operations
  • Experience administering HRIS platforms (preferably ADP Workforce Now)
  • Experience supporting payroll and employee benefits administration
  • Knowledge of U.S. employment legislation and HR compliance requirements
  • Experience handling confidential employee information
  • Strong experience producing reports and analyzing HR data
  • Experience supporting large-scale projects or major events and/or transportation operations
  • Experience working with multiple workforce types, including temporary and seasonal
  • Advanced level of Microsoft Office particularly in Excel (additionally required Word, PowerPoint, Project), planning software, and online collaboration tools
  • Knowledge and ability to serve as the Subject Matter Expert across areas of responsibilities
  • Ability to handle and maintain a high level of sensitive information, in relation to the HR & Workforce and Accounts & Finance industry
  • Excellent written and oral communication skills: Ability to effectively present and communicate information to all levels of employees within the Company
  • Cross-cultural and emotional intelligence developed from years of working with a plethora of people from different backgrounds
  • High level of attention to detail
  • Self-motivated and confident in producing reports with large amounts of data accurately
  • Hardworking and reliable, flexible and adaptable
  • Strong time management skills to ensure work is delivered to determined deadlines and prioritized effectively
  • Strong data analytics, with ability to identify problems and determine solutions
  • Represent TMS with the highest standards of professionalism and integrity in all meetings and communications
  • Ensure timely and effective communication with internal teams and external partners
  • Maintain organized documentation within company systems and share key information as required

Nice To Haves

  • Private sector benefits administration experience preferred

Responsibilities

  • Overall HR system administration, ensuring all workflows and processes are established and productive
  • Maintain accurate employee records and personnel files in accordance with company policies and applicable labor laws
  • Conduct regular HR system audits to ensure data accuracy and integrity. Assist with internal and external audits relating to HR compliance and employee records
  • Monitor mandatory compliance training and maintain completion records
  • Healthcare and benefits open enrollment and day to day administration. Supporting employees with enrollment queries, HR system set-up and monthly reconciliation of carrier invoices against payroll deductions to ensure accuracy of coverage and billing
  • Administration of 401k enrollments and communications for applicable employees
  • Scheduled compliance reporting as required by the Accounting and Finance department
  • Administration of updates to the Employee Handbook and internal policies and procedures. Communicate changes and ensure the latest versions are available to all employees
  • Management of the general HR email inbox, responding to emails in a timely manner
  • Employee engagement, internal announcements to full-time staff and mass communications to part-time staff for peak business periods
  • Affordable Care Act management and administration
  • Coordination of updates to the Company contact list and organizational chart
  • Complete employment verifications and investigate any unemployment claims
  • Workmen’s compensation claims through logging and filing any accidents, communicating to management as needed
  • Partner with Payroll to investigate and resolve payroll discrepancies as received by employees
  • Maintain HR templates, forms, and standard operating procedures (SOPs)
  • Produce regular workforce reports and dashboards including headcount, turnover, vacancies, recruitment metrics, leave balances, and diversity reporting
  • Analyze workforce data and identify trends to support decision-making
  • Assist with company events and employee wellbeing initiatives
  • Ensure HR documentation remains current and compliant with legislative requirements
  • Support implementation of new HR initiatives and projects
  • Identify opportunities to improve HR processes and automation
  • Develop process documentation and training guides
  • Recommend system enhancements and workflow efficiencies
  • Recruitment, onboarding and HR assistance (PTO, terminations etc.) for both core business and major event divisions in both the US and internationally as needed
  • Support to Executive Management as requested on all people related activities
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