HR Well-being Program Manager II -- Empowerment and Improvement

Children's Hospital of Philadelphia • Philadelphia, PA

2d • $107,200 - $142,100

About The Position

The HR Well-being Program Manager II works with the Chief Well-being Officer to strengthen outreach to employees, implement CHOP’s well-being strategy, partner with institutional stakeholders to build and grow programs that promote workforce well-being, and support teams in identifying and progressing toward well-being goals. The role is part of the Office of Employee Well-being, which supports individuals and teams in promoting well-being and fostering a healthy workplace across three domains: culture, ease of daily work, and personal resilience.

The manager supports teams in well-being improvement projects using quality improvement methodology, gathers employee perspectives and feedback, identifies workforce needs, and oversees the development, administration, and evaluation of programs. The position also tracks project impact, delivers educational presentations, and works with internal communications on well-being messaging and a monthly newsletter.

Requirements

• High School Diploma or GED.
• Bachelor’s degree.
• At least five years of relevant experience.
• Previous training and experience using quality improvement methodologies.
• Previous experience in the healthcare field.
• Demonstrated interest in and engagement with well-being and resilience topics.
• Excellent oral and written communication skills, including group facilitation and presentation skills.
• Excellent interpersonal skills, including leadership, conflict management, and relationship-building across functions.
• Commitment to and knowledge of practices and behaviors that support diversity, equity, and inclusion.
• Ability to navigate sensitive conversations and handle confidential information with discretion and tact.
• Strong understanding of organizational dynamics and change management principles.
• Excellent organizational and time-management skills.

Nice To Haves

• Master’s degree.
• Previous experience in a clinical setting.
• Training in workplace well-being modalities such as mindfulness, coaching, or positive psychology.

Responsibilities

• Support teams in well-being improvement projects grounded in quality improvement methodology, including identifying drivers of burnout and implementing interventions.
• Convene and facilitate focus groups and town hall meetings about well-being to gather pain points, perspectives, and ideas for program development.
• Design and administer surveys to gather feedback on programs and priorities.
• Identify and propose programming to address workforce needs identified through needs assessments.
• Oversee the development, administration, and evaluation of workforce well-being programs.
• Manage well-being improvement project timelines.
• Identify and track metrics to measure the impact of improvement projects.
• Create and deliver educational presentations on well-being topics.
• Work with internal communications to craft well-being messaging, including creating and managing content for a monthly well-being newsletter.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level