HR Technology Solutions Specialist - Dayforce (Toronto, ON – Hybrid)

LifeLabs • Toronto, ON

10d • Hybrid

About The Position

We’re looking for an HR Technology Solutions Specialist to serve as a subject matter expert responsible for supporting, optimizing, and evolving our HR technology ecosystem. This is a hybrid role based in Toronto, ON. In this role, you’ll ensure HR systems are stable, secure, and aligned to business needs by delivering scalable solutions across HR applications (including Dayforce). You’ll partner closely with HR and IT stakeholders to translate requirements into effective system configurations, support integrations and data flows, and improve both system performance and the end-user experience. You’ll also act as a key contributor to the ongoing evolution of HR technology capabilities, helping ensure our platforms remain reliable, well-integrated, and future ready. This role is ideal for someone who combines deep Dayforce expertise with a curiosity for emerging technologies, process optimization, automation, analytics, and broader HR technology solution delivery. This posting is for an existing position.

Requirements

• 5+ years of experience supporting HR technology or enterprise SaaS applications, including Dayforce.
• Strong experience in HRIS configuration, administration, integrations, and system upgrades.
• Hands-on experience with data flows, vendor connectors, testing, and deployments.
• Experience with BI reporting tools (e.g., Microsoft Power BI) and HR data support.
• Strong understanding of HR processes, data governance, security, and compliance.
• Experience with HR service delivery or ticketing platforms.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to manage competing priorities in a fast-paced environment.
• Strong communication skills with the ability to engage both technical and non-technical stakeholders.
• Experience with tools such as Dayforce (required), Dovetail, Microsoft BI, and PowerApps is an asset.
• HRIS or SaaS certifications are considered an asset.
• Curiosity and interest in emerging technologies, automation, analytics, and AI-enabled solutions within HR operations.
• A collaborative mindset with the ability to share knowledge, guide stakeholders, and contribute to continuous team learning and improvement.

Nice To Haves

• Experience with tools such as Dayforce (required), Dovetail, Microsoft BI, and PowerApps is an asset.
• HRIS or SaaS certifications are considered an asset.
• Curiosity and interest in emerging technologies, automation, analytics, and AI-enabled solutions within HR operations.

Responsibilities

• Configure, administer, and support HR applications across the organization.
• Design and develop scalable solutions that address both functional and non-functional business requirements.
• Support integrations, data feeds, security roles, workflows, and related HR system configurations.
• Clearly communicate complex technical solutions and concepts to business stakeholders.
• Maintain system documentation, configuration records, and technical design materials.
• Collaborate closely with IT teams to support integrations, security controls, data flows, environments, and infrastructure dependencies related to HR applications.
• Provide mentorship and guidance to team members by promoting best practices, knowledge sharing, and collaboration.
• Partner with HR stakeholders to gather requirements and translate business needs into effective system solutions and configurations.
• Provide guidance on system capabilities, optimization opportunities, and best practices.
• Collaborate with vendors on solution design, estimation, planning, and implementation of system changes.
• Support testing, validation, and deployment of system enhancements and releases.
• Manage multiple concurrent initiatives in a fast-paced, evolving environment.
• Adapt quickly to changing business priorities, requirements, and technologies.
• Provide ongoing application support to ensure system stability, reliability, and performance.
• Collaborate with cross-functional teams to align expectations and support effective solution delivery.
• Participate in release management, regression testing, and vendor coordination activities.
• Contribute to continuous improvement initiatives, best practices, and operational processes across HR technology solutions.
• Partner with peers to identify opportunities to improve efficiency, collaboration, and overall user experience across HR systems.

Benefits

• Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed