HR Systems Technician

iA Financial Group•Montreal, QC

3d•Hybrid

About The Position

Build the future with us Are you driven by human resources and the optimization of HR systems and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As an HR Systems Technician, you will play a key role in the rigorous, compliant, and traceable execution of recurring configuration activities in Workday, as well as in carrying out certain administrative tasks related to HR systems. In doing so, you will contribute to the smooth flow of requests, adherence to timelines, and contract follow-ups. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

Requirements

Is known for their attention to detail and rigor, as well as the ability to execute activities in accordance with established procedures, standards, and required controls.
Stands out for their organizational skills, effective priority management, and the ability to meet deadlines in a high‑volume, recurring request environment.
Demonstrates strong ability to document activities and ensure traceability (ticket notes, change logs), along with strong verbal and written communication skills.
Is recognized for their discretion and respect for confidentiality, as well as ease of use with Microsoft 365 tools (basic Excel, Teams, SharePoint) and the ability to quickly learn new technologies.
Has 2 to 3 years of relevant experience in an administrative and/or systems environment (HRIS, HR operations, data administration, request processing).
Holds a DEC or AEC in administration, human resources, information technology, or a related field (or an equivalent combination of education and experience).
Advanced proficiency in French and intermediate proficiency in English, as the role involves working daily with documentation and software in English.

Responsibilities

Execute recurring basic configurations in Workday in accordance with established procedures (e.g., adding/updating schedules, launching training activities, executing standardized annual processes), including post‑execution validations and full action traceability. (30%)
Process Workday security and access add/remove requests in compliance with approved matrices and rules; document changes and escalate any exceptions, ambiguities, or deviations from established guidelines. (25%)
Manage the shared inbox follow‑up: review request completeness, categorize requests according to standards, and notify the appropriate resource upon receipt of a new request. (25%)
Contribute to compliance activities by performing basic data consistency checks, reporting anomalies, and documenting actions in tracking tools. (10%)
Perform certain administrative tasks related to HR systems, such as validating invoices, routing them to the appropriate stakeholders for processing, and supporting access certification activities. (5%)
Maintain operational documentation (procedures, checklists) and propose minor updates or improvements as needed. (5%)