HR & Systems Coordinator

MasterBUILT Hotels Ltd.•Calgary, AB

2d•CA$60,000 - CA$70,000

About The Position

MasterBUILT Hotels develops, builds, manages and invests in best-in-class, select service hotels across Canada. MasterBUILT lives and breathes hospitality, developing more ground up hotels than other company in North America. As a Platinum winner of Canada’s Best Managed Companies, MasterBUILT believes in investing in the development of talented people with a passion for delivering exceptional results and a desire to learn and grow. NEW OPPORTUNITY: HR & SYSTEMS COORDINATOR Reporting to the Director, Human Resources, the Human Resources & Systems Coordinator will support the delivery of HR priorities across the company and its portfolio of owned and/or managed hotels across Canada. The role combines hands-on HR coordination with responsibility for HR systems, workflow automation, process optimization, and continuous improvement. The Human Resources & Systems Coordinator will support both English- and French-speaking team members and acts as a key connector between HR operations, systems, and internal and external stakeholders.

Requirements

Minimum 2 years of experience in HR, Administration, Operations or a relevant role
Previous exposure to cross-provincial employment standards, human rights, OHS and privacy legislation
Previous project coordination experience considered an asset
Previous experience with Human Resources Information Systems (HRIS), HR systems, and SharePoint
Previous experience supporting automated or AI‑assisted workflows within HR systems
Working knowledge of AI‑enabled productivity tools to support process improvement or workflow optimization initiatives
Fluency in English and French communication required (written and verbal)
Strong attention to detail
Demonstrated knowledge working with data and systems
Excellent client service and interpersonal skills, strong presentation skills
Ability to troubleshoot, strong problem-solving skills
Ability to manage competing priorities and deliver on results
Ability to work autonomously and under minimal supervision
Technologically adept with an interest in systems and automation
Collaborative team player with a positive and professional approach

Nice To Haves

CPHR designation or working towards designation preferred
University degree or diploma in Human Resources, Business Administration or related discipline
Additional training or coursework in HR systems, reporting, or process improvement considered an asset

Responsibilities

Coordinate resources and support administration required for all HR functions, including recruitment, onboarding, performance management, health and safety / wellness, employee relations, training and development, employee separation and employee record keeping
Assist in researching and providing information to team members regarding legislation, employment standards and best work practices
Prepare documentation as needed, including employment agreements, offer letters, confirmation of employment in English and French. Assist with French translations as required
Manage shared mailboxes, including forwarding to applicable individuals as required
Assist in drafting new and/or updated processes within the HR function across the company and assist in coordinating changes to policies and procedures as required
Collect and compile HR data from a variety of sources including the human resource information system (HRIS) and payroll outputs, management and employee surveys, exit interviews, employment records, government and/or industry statistics, practices, and other sources
Ensure HR practices are compliant with relevant legislative requirements and company core values, maintaining current knowledge of relevant legislation
Build strong, collaborative partnerships with internal and external stakeholders
Other relevant duties as required
Support day-to-day HRIS operations including workflows, approvals, forms, and system reporting
Manage and administer employee changes in HRIS (Bamboo HR)
Manage and maintain HR SharePoint content
Design, maintain, and improve HR workflows and approval processes within HR systems and supporting tools
Identify opportunities to automate manual or repetitive HR tasks across the employee lifecycle (e.g., onboarding, employee changes, offboarding)
Assist with the configuration and optimization of automated HR workflows and employee requests
Test, document, and support new or enhanced HR workflows prior to rollout
Troubleshoot basic HR system and workflow issues and provide first-level user support
Maintain up-to-date documentation for HR workflows, system processes, and automation logic
Collect, compile, and validate HR data to support reporting, audits, and process improvement
Collaborate with internal and external stakeholders to ensure HR systems and automated workflows align with business needs