HR Support Associate

WVU Medicine

About The Position

The HR Support Associate provides support and coordination for Human Resources department processes and programs, including unemployment claims, new employee orientation, leadership initiatives, compliance, employee concerns, and the rollout of HR initiatives across the organization. The role also supports departmental administration, including meeting scheduling, time administration, credit card reconciliation, ordering supplies, and invoice processing. The position serves employees and organizational goals by applying knowledge of management and employee needs to create solutions. It supports employee relations, HR compliance, performance management, employee engagement, and accurate employee recordkeeping. The role may also facilitate presentations and trainings, assist with investigations and special projects, and perform other duties as assigned. This is a 40-hour-per-week day-shift position in a standard, high-volume office environment. The position is based at WVUH West Virginia University Hospitals, 1 Medical Center Drive, Morgantown, West Virginia.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or a related field; or an associate’s degree in Human Resources, Business Administration, or a related field plus two years of HR support experience; or a high school diploma plus five years of HR support experience.
Ability to organize and prioritize multiple projects.
Clear and concise oral and written communication skills.
Strong analytical and problem-solving skills.
Ability to maintain a high level of confidentiality.
Ability to interface with management and employees at all levels of the organization.
Demonstrated knowledge of Microsoft Office, including Excel, Word, Outlook, and PowerPoint.

Nice To Haves

HR Generalist or HR support experience.

Responsibilities

Support the processing and tracking of unemployment claims.
Coordinate and resolve general inquiries assigned to the Employee Relations and HR Business Partner point of contact, including emergent calls and service requests.
Schedule organizational and training sessions and track attendance in Workday.
Organize and coordinate New Leader Orientation, including arranging rooms, sending invitations, ordering lunch, preparing participant materials, and recording attendance in Workday.
Contribute to ongoing and annual reviews and updates of New Employee Orientation, New Leader Orientation, and Follow-up Orientation materials.
Facilitate presentations and trainings as needed.
Coordinate, arrange, and monitor regulatory compliance tasks, including WV Cares and Pennsylvania fingerprinting requirements.
Stay informed about changes in labor laws and regulations and assist in ensuring HR practices comply with legal requirements.
Assist the HR team with system initiatives and special projects.
Assist with investigatory interviews as needed and respond to routine employee inquiries and issues by providing information and guidance on HR policies, procedures, and programs.
Maintain accurate and up-to-date employee records in accordance with company policies and legal requirements.
Assist with performance management administration, including documentation, tracking performance reviews, and supporting managers and employees.
Compile and analyze HR data for reporting and help identify trends and areas for improvement.
Support department leaders with meeting scheduling, calendar management, and other organizational duties as requested.
Serve as department time administrator; order supplies; reconcile the credit card account; and process departmental invoices.
Participate in and support employee engagement initiatives and events.
Perform other duties as assigned.