HR (Human Resources) Specialist

MSR-FSR•Chandler, AZ

About The Position

The HR Specialist provides general human resources support, with required experience supporting California and knowledge of California laws. The role supports employees and managers across employee relations, policy interpretation, compensation, workers’ compensation, onboarding, investigations, performance management, training, HR data, benefits, offboarding, and compliance. The specialist serves as a liaison between employees and management, works with recruiting and legal counsel as needed, and may meet employees at the MSR location and customer sites. The role supports HRIS and payroll data entry, maintains accurate associate information and HR metrics, coordinates onboarding and offboarding activities, and helps ensure compliance with applicable state and federal employment laws. The specialist also supports benefits reviews and employee questions, training delivery and tracking, performance appraisal processes, and the development and implementation of HR processes and policies.

Requirements

Bachelor’s degree in human resource management, business, organizational management, or a comparable discipline.
3–5 years of functional experience.
Experience supporting California and knowledge of California laws.
Knowledge of federal and state employment laws.
Investigation skills and HR technical knowledge in EEO, affirmative action, FMLA, ADA, unemployment, and workers’ compensation.
Human resources experience that includes familiarity with and experience in associate relations, associate communications, and labor laws.
Strong interpersonal, oral, and written communication skills.
Ability to work with employees and leaders at all levels of the organization.
Ability to prioritize workload, self-manage projects, handle multiple tasks, and meet strict deadlines.
Strong command of Microsoft Office applications, including Excel, PowerPoint, Word, Teams, and Outlook, as well as SharePoint and Paycor HR management systems.
Strong analytical and conceptual thinking skills, including the ability to analyze data.
Ability to make significant contributions to processes and systems.
Demonstrated adaptability, ethics, initiative, interpersonal skills, motivation, oral communication, problem solving, professionalism, and written communication.
Ability to meet the stated physical demands, including standing, sitting, walking, using hand and finger dexterity, talking and hearing, and performing repetitive tasks; occasional climbing, balancing, bending, stooping, kneeling, or crawling may be required.
Ability to wear personal protective equipment, including protective eyewear and a hard hat in certain areas of the building.

Responsibilities

Provide general HR support and assist employees and managers with employee relations, questions, concerns, and interpretation of policies and procedures.
Serve as a liaison between employees and management and counsel employees and managers on maintaining a productive, positive work environment, including development planning and coaching.
Advise managers on salary offers and total compensation increases.
Coordinate the workers’ compensation program, including requests related to modified duty, early return to work, ADA, and litigation.
Support new-hire onboarding and transfer processes, coordinating between hiring managers and the recruiting team.
Conduct employee investigations as needed, ensure timely resolutions, and consult with legal counsel as appropriate.
Meet with employees at the MSR location and customer site locations as needed.
Advise management on employee productivity and resolve performance issues through appropriate coaching, warnings, and performance improvement plans.
Assist in developing and implementing performance management systems and processes.
Support supervisors with performance appraisals and ensure evaluations are completed on time.
Provide and track required training, including new employee and new manager orientation, harassment awareness, and leadership and management courses.
Maintain accurate HR metrics and reports; enter associate position and rate changes into the HRIS; and ensure HRIS data integrity.
Support onboarding HRIS and payroll data entry and communicate with employees throughout onboarding.
Manage associate offboarding for resignations, terminations, and retirements; schedule exit interviews and prepare documentation for voluntary separations.
Process offboarding paperwork and employment termination forms accurately and communicate final pay, benefits, and relevant exit policies or procedures to departing associates.
Support the annual benefits review and participate in the decision-making process.
Direct employees to the appropriate benefits support contact or location and answer general benefits questions.
Ensure compliance with state and federal laws and regulations related to human resources.
Partner with the internal compliance team on audits conducted by state or federal agencies.
Monitor and provide feedback on policies and procedures, and propose or draft updates as needed.