HR Shared Services Specialist

Saia Inc.•Johns Creek, GA

2d•$22 - $25

About The Position

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about. Position Summary Responds to employee questions and inquiries related to employee benefit programs and human resources policies. Maintains information systems, prepares appropriate documentation, and assists with human resources projects.

Requirements

Ability to handle and process confidential information.

Nice To Haves

Associate degree in business or a related field.
2+ years of experience working in HR operations.
Prior Workday experience.

Responsibilities

Serves as the first point-of-contact for high volume inquiries related to human resources programs and policies.
Processes system transactions, including onboarding, employment verifications, transfers, promotions, terminations, and data changes.
Ensures employee support tickets are addressed and resolved in a timely manner.
Reviews and updates HR standard operating procedures.
Completes recurring system administrator tasks, such as reviewing data audits, generating reports, correcting transactions, and resetting passwords.
Escalates more complex issues and inquiries to functional HR teams as needed.
Assists employees and managers with system self-service functions.
Provides support for new hire and annual benefit enrollment meetings and other benefit-related tasks.