HR Service Center Clerk

State of Indiana•Indianapolis, IN

About The Position

The HR Service Center Clerk works for the Indiana State Personnel Department (INSPD), which provides shared human resources services to Indiana’s executive branch. The role supports personnel file and archive processes, provides customer service to internal and external customers, and responds to basic employment verification requests. The starting salary traditionally begins at $29,588.00 and may be commensurate with education and work experience. A degree is not required. The role may be used in a supervisory capacity based on agency needs. The description notes that other duties and responsibilities may be assigned and that essential functions must be performed with or without reasonable accommodation.

Requirements

Knowledge of clerical procedures, including arranging and maintaining a filing system.
Ability to prioritize work.
Attention to detail.
Ability to work independently and stay focused on assigned tasks.
Practical knowledge of laws and regulations pertaining to the section's functions.
Ability to operate commonly used manual and automated office equipment.
Ability to use logic and critical thinking to address issues efficiently and effectively.
Effective oral and written communication skills.
Ability to perform essential functions with or without reasonable accommodation.

Responsibilities

Accurately file paperwork in employee master files.
Perform work related to the INSPD personnel archive process in accordance with agency guidelines.
Provide excellent customer service to internal and external customers.
Respond to requests for basic employment verifications.

Benefits

Three medical plan options, including prescription coverage, plus vision and dental plans.
Wellness Rewards Program with gift card rewards for completing wellness activities.
Health savings account with a bi-weekly state contribution.
Deferred compensation 457(b) account with employer match.
Two fully funded pension plan options.
Leave policies including paid New Parent Leave, paid Childbirth Recovery Leave for eligible mothers, paid community service leave, paid vacation, personal and sick leave, and paid holidays.
Education Reimbursement Program.
Group life insurance.
Referral Bonus program.
Employee assistance program with covered behavioral health visits.
Qualified employer for the Public Service Loan Forgiveness Program.
Free parking for most positions.
Free LinkedIn Learning access.