HR Recruiting Systems Specialist

Wawa, Inc.

18h•Hybrid

About The Position

The HR Recruiting Systems Specialist manages, maintains, configures, and enhances Workday Recruiting and related recruiting technology solutions. As the subject matter expert for recruiting technology, the Specialist stays current on relevant functionality, enhancements, releases, and best practices, and provides functional and technical leadership for systems, configurations, business processes, reporting, and technology initiatives. This individual-contributor role leads and contributes to system enhancements, testing, deployment, production support, documentation, release activities, and continuous improvement. The Specialist advises on Workday Recruiting capabilities, system standards, governance, and best practices to support a scalable, reliable, user-focused environment. The role leads assigned deliverables and cross-functional workstreams through expertise, influence, collaboration, judgment, and accountability, without direct people-management responsibility or formal authority over project participants. The position is based at Wawa’s Media, Pennsylvania Corporate Headquarters and has a required hybrid schedule: onsite Monday through Thursday and remote on Fridays.

Requirements

Six years of progressive experience in HR systems configuration and administration, recruiting operations, or a comparable HR technology discipline.
Three or more years of recent Workday configuration experience, with demonstrated expertise in Workday Recruiting.
Strong knowledge of HR and Recruiting processes and ability to translate functional requirements into technical system solutions.
Experience configuring and supporting Workday business processes, reporting, data loads, testing, releases, and production issues.
Experience leading or coordinating system enhancements and cross-functional technology initiatives.
Familiarity with Jira, Agile delivery practices, structured testing methods, and release-management processes.
Advanced functional, technical, analytical, and problem-solving skills.
Strong written and verbal communication skills.
Ability to provide technical guidance and influence system and process decisions without formal authority.
Strong customer-service and stakeholder-management skills.
Ability to work independently and collaboratively in a cross-functional team environment.
Strong attention to detail and ability to consider downstream impacts and broader HR Systems objectives.
Ability to manage competing priorities, multiple projects, and operational support responsibilities.
Demonstrated initiative, sound judgment, and ownership of issues and deliverables.
Ability to work effectively under pressure, make informed decisions, and learn new technologies and functional capabilities quickly.
Ability to provide production or on-call support when required by business needs.
Ability to work onsite Monday through Thursday at the Media, PA Corporate Headquarters and remotely on Fridays.

Nice To Haves

Bachelor's degree, or an equivalent combination of education and relevant experience.
Workday Pro certification in a relevant functional area.
Knowledge of additional Workday functional areas, such as Compensation, Recruiting, Learning, Core HCM, Payroll, or Integrations.

Responsibilities

Lead and support HR technology initiatives involving Workday Recruiting and related recruiting systems and tools.
Design, configure, maintain, and enhance Workday Recruiting business processes, functionality, reports, and related technology solutions.
Translate business requirements into scalable system solutions aligned with HR Systems standards, governance, and user experience.
Manage assigned system enhancements through requirements analysis, solution design, configuration, testing, deployment, documentation, and post-production validation.
Serve as the Workday Recruiting and recruiting technology subject matter expert, providing guidance to team members, Recruiting partners, and stakeholders.
Provide technical leadership for complex recruiting system issues and own assigned incidents and requests through resolution within service levels.
Troubleshoot business process, application, configuration, integration, reporting, and data issues; assess downstream impacts and coordinate resolution.
Perform and support mass data loads, including Workday Enterprise Interface Builder transactions, with data-quality and validation controls.
Lead assigned Workday release activities, including feature evaluation, impact analysis, scope and schedule coordination, testing, deployment planning, documentation, and adoption recommendations.
Evaluate Recruiting technology capabilities and recommend enhancements to improve effectiveness, efficiency, adoption, and candidate or recruiter experience.
Maintain data integrity, system compliance, and adherence to configuration, testing, change-control, and documentation standards.
Design, build, test, and maintain Workday reports for system administration, operations, integrations, data loads, and business needs.
Develop and maintain processes, standard operating procedures, configuration documentation, job aids, and user guidance; communicate system and process changes.
Deliver training and knowledge-transfer sessions on processes, functionality, and operational procedures as needed.
Partner with the People Team, Recruiting, IT, Integration, Reporting, Security, and business owners on projects, releases, cyclical activities, and production operations.
Log and manage assigned support tickets and communicate status, resolutions, and process guidance to affected teams.
Maintain current knowledge of Workday Recruiting through Workday Community, vendor resources, peer networks, release documentation, and other professional resources.
Share functional and technical knowledge and guide team members on Workday Recruiting configurations, processes, and troubleshooting.