HR Records Technician II

City and County of Denver • Denver, CO

6d • $26 - $32 • Hybrid

About The Position

The Office of Human Resources has an opening for an HR Records Technician II to join our Records Team. Our Records Team ensures accurate and compliant processing of personnel transactions across the City and County of Denver. As an HR Records Technician II, you will contribute your technical expertise, attention to detail, and customer‑focused mindset to support HR partners, agency clients, and employees.

Requirements

• Graduation from high school or the possession of a GED, HiSET or TASC Certificate
• Two (2) years of experience in an administrative environment
• Strong professionalism and ability to safeguard confidential information
• Commitment to high‑quality customer service and collaboration
• Initiative and self‑management to complete work accurately and on time
• Clear and effective written and verbal communication
• High attention to detail and comfort managing complex information
• Experience with HRIS systems (Workday experience preferred)
• Ability to work independently with minimal direction or oversight

Nice To Haves

• Certified Records Management certification, preferred but not required
• Additional appropriate education may be substituted for the minimum experience requirements

Responsibilities

• Apply knowledge of rules, policies, and employment law to verify, audit, and correct personnel transactions while upholding accuracy and legal compliance.
• Interpret transaction requests, identify required outcomes, and translate them into accurate codified entries. Spot discrepancies, recommend corrections, and help refine internal processes.
• Maintain up‑to‑date understanding of career service rules, federal and state employment regulations, and internal policies, using this knowledge to ensure consistent and lawful processing.
• Build strong working relationships with internal HR teams and agency clients. Provide clear guidance, address non‑routine questions, and resolve issues with professionalism and diplomacy.
• Deliver guidance to HR staff and employees through job aids, presentations, and training sessions. Support adoption of HRIS self‑service functions by explaining processes in user‑friendly ways.
• Manage personnel records in accordance with policy and law, including file creation, maintenance, auditing, and distribution. Ensure accurate and secure handling of sensitive information.
• Support CORA requests by identifying, redacting, and preparing records in alignment with legal and confidentiality standards.
• Identify opportunities to refine workflows and support testing or evaluation of new processes or system enhancements.
• Perform other related duties as assigned.

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED