Vital Records Technician (Records)

Union County•Monroe, NC
•Onsite

About The Position

The Vital Records Technician performs a variety of general clerical and specialized tasks in the registration and processing of vital record legal documents as mandated by law. This role involves examining and categorizing information from vital records, entering data into a computer system, and maintaining patient medical records and release of information processes according to organizational, State, and HIPAA guidelines. The position requires tact, courtesy, and good judgment in interactions with county employees, outside organizations, government officials, and the public. An online skills assessment is required as part of the recruitment process.

Requirements

  • High School Diploma or an acceptable equivalency diploma (GED), and two (2) years of clerical experience in a health care setting; or equivalent combination of education and experience.
  • Must be a certified North Carolina Notary or become certified within 90 days of employment.
  • Must provide immunization records, provide proof of immunity, or receive/start the required vaccination series, as applicable, along with complying with any necessary screenings, as required by the Union County Human Services Agency’s Public Health Department and its Public Health Personnel Immunization and Tuberculosis Screening Policy for employees serving in public health related functions.
  • All documentation must be provided to the Public Health Department Employee Health Nurse prior to the first day of employment to allow time to review for compliance.
  • All employee health and immunization records are securely maintained in strict compliance with HIPAA regulations.

Nice To Haves

  • Associate’s degree, and five (5) years of clerical experience processing birth and death certificates in NCDAVE and using an electronic medical records system.
  • Bilingual (Russian and/or Spanish)

Responsibilities

  • Performs records management support of medical records by scanning, purging, indexing, and filing records within the Document Imaging System, handling various formats of records including paper, electronic, and microfilm.
  • Serves as a back-up to the Vital Records Technicians processing vital records and patient medical records and releases of information.
  • Reviews all birth, death, and fetal death certificates for completeness and accuracy pursuant to local, state, and federal mandates, codes, and medical certification requirements.
  • Reviews, processes, and records birth certificates and fetal death events; forwards original certificates to State Vital Records via the Vital Records Automate system (NCDAVE).
  • Coordinates the accurate input of birth, death, and fetal death certificates with hospitals, physicians, funeral directors, midwives, and State Vital Records (NCDAVE) according to State guidelines.
  • Provides customer service over the phone, by mail, and in person.
  • Reviews paper and electronic medical records for completeness, scanning paper records and entering immunization data into NCIR database when needed.
  • Reviews microfilmed records for completeness and transfer to electronic format.
  • Applies record retention to electronic documents in compliance with NC Department of Archives Record Retention Schedules.
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