HR Process Lead

Kraft Heinz•Lowville, NY

4d•$30 - $36•Onsite

About The Position

The Kraft Heinz Company is seeking an HR Process Lead at its Lowville, New York processing facility. The role owns and improves key plant HR processes to strengthen leader execution, workforce stability, compliance, and employee experience. It drives process effectiveness across core people systems by identifying trends and gaps, partnering with plant leaders, and leading structured HR process management, accountability routines, and continuous improvement tied to business and people outcomes. The role also performs general production duties in a food manufacturing environment, following strict quality and safety standards. Employees must follow Kraft Heinz sanitation, quality assurance, and safety programs, including applicable lockout/tagout (LOTO) procedures. The production schedule is based on seven days per week, and weekend and holiday work is required. The stated pay range is $30.37–$35.91 per hour, with a $1.00 shift differential for second shift and a $1.25 differential for third shift. Benefits and programs may vary according to role, location, and other employment factors. The Lowville plant produces Philadelphia Cream Cheese and has more than 400 employees.

Requirements

Bachelor’s degree or equivalent experience in human resources or a business-related field.
Two years of experience in the HR field.
Effective leadership and strong communication skills.
Solid customer service skills.
Demonstrated initiative, planning and organizing, follow-up, interpersonal, and problem-solving abilities.
Ability to establish relationships and trust effectively at all levels of the organization.
Willingness to provide improvement suggestions and ideas.
Ability to adapt and work in a team-oriented, fast-paced environment.
Safety- and quality-oriented approach.
Willingness to work weekends and holidays.
Ability to follow applicable sanitation, quality, safety, and LOTO procedures.

Nice To Haves

One year of SAP/LIS administration experience is desired.

Responsibilities

Own designated plant HR processes from planning through execution, follow-up, and improvement.
Monitor process performance in areas such as onboarding, attendance management, training completion, retention, and leader compliance.
Identify trends, risks, and recurring breakdowns and recommend corrective actions to plant leadership.
Drive leader accountability for timely completion of required people-process activities and follow-up actions.
Build, maintain, and interpret process dashboards, trackers, reporting tools, and other tools that support decision-making and improve visibility and follow-through.
Standardize and improve HR workflows to increase consistency, efficiency, and policy adherence.
Partner with supervisors and plant leaders to strengthen execution of attendance, onboarding, engagement, and compliance practices.
Support employee relations processes through documentation coordination, follow-up tracking, and process discipline.
Lead administration of selected HR programs as needed, emphasizing process quality, consistency, and measurable outcomes.
Ensure HR processes align with state and federal regulations, Kraft Heinz policies, and plant operating requirements.
Own plant payroll administration processes, including issue resolution, accuracy follow-up, and process compliance.
Monitor attendance trends and maintain discipline tracking to support timely and consistent leader action.
Partner with supervisors to ensure attendance-related corrective action steps are completed accurately and on time.
Serve as a primary employee resource for general HR questions, issue triage, and guidance on routine people-process matters.
Identify recurring payroll, attendance, or employee-support issues and recommend process improvements.
Reinforce compliance with required people practices, policies, and documentation standards with plant leaders.
Ensure equipment and machinery are cleaned and sanitized according to the Kraft Heinz Sanitation Program.
Ensure manufactured products meet the applicable Quality Assurance Program and policies.
Follow the Kraft Heinz Safety Process, protect oneself and others from harm, and adhere to LOTO policy and procedures.
Perform general production duties in a food manufacturing environment in accordance with quality and safety standards.