HR Lead

Compare Foods•Fayetteville, NC

About The Position

Compare Foods is a family-owned, independent grocery operation serving Fayetteville and Spring Lake, with two stores and more than 80 employees. The company is building a professionally managed, scalable business and considers its people central to that effort. The HR Lead owns the full employee life cycle across both stores, including hiring, onboarding, policy, employee relations, compliance, and development. This is a hands-on role that includes time on the sales floor and may involve other ad hoc tasks. The HR Lead also serves as the first point of contact for the human resources department and answers telephone calls and email inquiries from internal and external parties.

Requirements

At least 3 years of hands-on HR experience, including recruiting, employee relations, and compliance.
Working knowledge of federal and North Carolina employment law, I-9/E-Verify, and wage-and-hour rules.
Ability to handle sensitive matters with discretion and document them thoroughly.
Comfort with HRIS, timekeeping, and payroll systems, plus Excel or Google Sheets.
Organized and punctual, with the ability to manage many open items across two locations.
Valid driver's license.
Willingness to work hands-on, including spending time on the sales floor.
Excellent communication and critical thinking skills, and a team-player attitude.

Nice To Haves

BA/BS in human resources or a similar field.

Responsibilities

Own the full employee life cycle across both stores, including hiring, onboarding, policy, employee relations, compliance, and development.
Work with internal and external recruiters to attract and hire qualified candidates and promote best hiring practices.
Schedule interviews and meetings and coordinate the hiring process with store managers.
Serve as a trusted contact for employees on workplace questions, concerns, and conflicts.
Address employee relations issues fairly, consistently, and confidentially.
Support managers in documenting performance concerns and administering corrective action, including warnings.
Maintain accurate records of disciplinary actions and related communications.
Assist with new employee orientation by preparing onboarding packets and answering questions about key employment terms.
Ensure new hires have the information and support needed to get started successfully.
Maintain employee documentation and records, including hiring information, warnings, and sick and vacation leave.
Apply HR best practices and labor-law knowledge to support compliance at both stores.
Keep employee files organized, accurate, and securely stored.
Track payment records and process payroll by check and direct deposit.
Monitor timekeeping and attendance records, including sick and vacation leave.
Answer employee questions about pay, time records, and benefits.
Update company policies to ensure legal compliance and clearly communicate policies and changes to employees and managers.
Support training and development efforts that help employees grow within the company.
Keep the employee handbook, SOPs, and job descriptions current and bilingual.
Coordinate training programs, including manager-in-training, Store Director onboarding, and the 12-month Assistant Store Manager trainee program.
Run the performance review cycle and help managers conduct regular one-on-ones.
Perform administrative duties, answer telephone calls and email inquiries, and handle other duties as assigned.