HR - People Operation Generalist

H Mart•Lyndhurst, NJ

7d•$65,400 - $95,850

About The Position

The HR - People Operation Generalist serves as the primary HR point of contact for designated office, factory, and/or retail departments or companies. The role supports employees and managers, ensures consistent application of HR policies and procedures, and handles employee relations matters with empathy, discretion, and fairness. The position maintains employee records, coordinates onboarding and offboarding, supports disciplinary processes, and collaborates with safety and compliance teams on factory-related HR practices. It also assists employees with benefits enrollment and inquiries and supports Open Enrollment communication.

Requirements

3–5 years of progressive HR experience in a generalist, HRBP, or similar role.
Bachelor's degree in Human Resources, Business Administration, or a related field.
Strong working knowledge of employment laws and HR best practices.
Excellent interpersonal and communication skills, with the ability to build trust with diverse teams.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Proficiency in the MS Office Suite and HRIS systems, including UKG Pro.

Nice To Haves

Experience in a multi-site environment, including manufacturing or factory settings.
Bilingual in Korean and English.

Responsibilities

Serve as the primary HR point of contact for designated office, factory, and/or retail departments or companies.
Communicate HR policies, procedures, and the employee handbook, and ensure they are consistently applied.
Handle employee relations matters with empathy, discretion, and fairness; conduct investigations and document findings as necessary.
Support disciplinary action processes by gathering facts, advising managers on appropriate steps, preparing documentation, and ensuring fairness and compliance.
Maintain accurate and up-to-date employee records in compliance with applicable labor laws and internal policies.
Coordinate onboarding with other HR team members, including new-hire orientation.
Manage offboarding, including exit interviews, termination paperwork, asset collection, and system deactivation.
Collaborate with safety and compliance teams to ensure factory-related HR practices meet internal and legal standards.
Coach and support managers and employees on HR matters, including performance improvement, disciplinary actions, and interpersonal conflicts.
Maintain strict confidentiality and ensure consistent application of policies.
Assist employees with benefits enrollment, changes, and inquiries.
Support Open Enrollment communication.

Benefits

Health, dental, and vision insurance and an Employee Assistance Program (EAP), per company policy.
401(k) retirement plan with up to a 5% match, per company policy.
Life insurance and AD&D coverage, per company policy.
Business Travel Accident (BTA) insurance.
Company-provided lunch.
Paid time off (PTO) and paid holidays, per company policy.
Celebration and condolence benefits, per company policy.
Smart Card: earn an additional 4 points to the standard $1 = 1 point.
Holiday gift certificates, per company policy.
Flexible Spending Account (FSA), per company policy.
Dependent Child Care Spending Account (DCFSA), per company policy.