HR & Payroll Systems Support (Maternity Coverage)

Flynn Group of Companies • Mississauga, ON

9d • Onsite

About The Position

The HR & Payroll Systems Support role at Flynn Group of Companies, North America’s leading building envelope contractor, is a 12-month contract position (maternity coverage) within the IT Department in Mississauga. This role reports to the HRIS‑Payroll Systems Manager and is an excellent opportunity for an early‑career professional to gain hands‑on experience in HR technology, payroll systems, and enterprise applications. The position provides day‑to‑day functional and technical support for payroll and HR systems, primarily SAP Employee Central Payroll (ECP) and related applications. The successful candidate will work closely with Payroll, HR, IT, and external vendors to support testing activities, system updates, issue resolution, and continuous improvement initiatives. This role is ideal for someone with a strong interest in HRIS, payroll systems, and IT support, who is eager to learn enterprise systems in a structured and collaborative environment.

Requirements

• Minimum 3 years of experience in HRIS, payroll systems support, Canadian payroll processing, or IT application support.
• Post‑secondary education in Information Technology, Computer Science, Human Resources, Business Systems, or a related discipline.
• Interest in payroll systems, HR technology, and enterprise applications.
• Strong attention to detail with the ability to follow structured processes.
• Basic to intermediate Microsoft Excel skills (e.g. formulas, lookups, pivot tables) or willingness to learn and understanding of system testing.
• Strong written and verbal communication skills.
• Ability to prioritise tasks and meet deadlines in a fast‑paced environment.
• Willingness and ability to learn tools such as JIRA, Confluence, and Zendesk.

Nice To Haves

• Exposure to SAP Payroll, SAP SuccessFactors, Workday, or UKG/UltiPro (training will be provided).
• Experience in a unionised environment or payroll certification (PCP).

Responsibilities

• Provide operational support for SAP Employee Central Payroll and related HR and workforce systems.
• Assist with payroll processing support during weekly payroll runs, ensuring issues are escalated and addressed in a timely manner.
• Support system updates and configuration changes based on approved payroll and legislative requirements.
• Assist in identifying, documenting, and tracking system issues using the organization’s work management tools.
• Provide time‑sensitive support to Payroll and HR teams as required, including occasional off‑hours support during critical payroll periods.
• Participate in HR and Payroll system testing to ensure system integrity across environments and integrations.
• Execute test cases using established testing processes, templates, and tools.
• Support testing activities for Year‑End, Start‑of‑Year, and mid‑year tax or legislative changes.
• Assist with defect tracking, documentation, re‑testing, and follow‑up to resolution.
• Contribute to test planning and progress reporting under the guidance of the HRIS‑Payroll Systems Manager.
• Assist in developing and maintaining system documentation, test scripts, and end‑user reference materials.
• Participate in work sessions related to process design, enhancements, and system changes.
• Support the maintenance of functional and procedural documentation for payroll‑related processes.
• Help document business requirements and enhancement requests submitted by stakeholders.
• Contribute to continuous improvement initiatives aimed at improving payroll system efficiency and user experience.
• Work closely with HR, Payroll, IT, Finance, and external vendors to support system operations.
• Maintain positive working relationships with internal teams and provide responsive customer support.
• Communicate issues clearly and professionally, escalating when appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees