HR OPERATIONS SR SPECIALIST
About The Position
The HR Operations Senior Specialist serves as a trusted strategic partner to the Production team, supporting both unionized hourly employees and salaried staff across manufacturing operations. This role requires extensive expertise in labour relations across multiple provinces, providing guidance on collective agreement interpretation, employee relations matters, grievance resolution, and the development of constructive union-management relationships. Through workforce planning, HR operational excellence, and data-driven insights, the HR Operations Senior Specialist enables leaders to make informed business decisions that enhance productivity, drive performance, and foster a positive and engaging employee experience.
Requirements
- Bachelor's degree in Human Resources, Business Administration, or a related discipline.
- HRIS and employee data management in SAP SuccessFactors
- Knowledge of labour laws and HR compliance in New Brunswick and Ontario
- Solid experience working with a unionized work environment
Nice To Haves
- Professional HR designation (CHRP/CPHR) is an asset.
- Experience working with Dayforce is an asset
- HR reporting and people analytics
- Advanced Microsoft Excel and Power BI
- Payroll and time & attendance systems
Responsibilities
- Lead the full-cycle recruiting process and onboarding for all blue-collar roles, including both permanent and temporary staffing needs.
- Provide comprehensive day-to-day HR support across areas such as employee relations, labour relations, internal communications, benefits administration, updating information in SF and Dayforce, disciplinary actions, and low-performance management, in close collaboration with the HR Manager, HR Business Partner, and Plant Leadership team.
- Serve as the main point of contact for plant HR KPIs, with a strong focus on labour cost control, productivity, and reports (Cognos).
- Represent the plant on People Development initiatives, including training programs, skills assessments, and employee engagement or promotions.
- Maintain a strong presence on the manufacturing floor, developing a deep understanding of employee concerns, operational challenges, and business needs, while proactively identifying opportunities for continuous improvement.
- Provide support, guidance, and resources to help international hires and employees with their work permits and PR support as applicable, as required to support plant and organizational objectives.
- Support performance management cycles (goal setting, evaluations, corrective action plans) for the production staff team.
- Identify high-potential operators or technicians and support succession planning at the plant level.
- Track training compliance (mandatory, technical, safety-related).
- Support budgeting exercises related to labour and people costs.
- Other tasks needed, including ordering clothing, organizing recognition events, lunch and learn sessions, etc.
- Oversees Payroll and Compensation for the blue-collar employees.
- Oversees Health & Safety matters (accommodation, referrals, WorkSafe NB, etc) together with the H&S Coordinator.
- Manage labour relations (grievances, union negotiation, etc.).
Benefits
- competitive benefits package
- opportunities for professional development and career growth
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What This Job Offers
Job Type
Full-time
Career Level
Senior
