HR オペレーションスペシャリスト (HR Operations Specialist)

Western Digital

6d•$6,000,000 - $9,000,000•Hybrid

About The Position

As an HR Operations Specialist, your role will focus on the following areas: HR Service Delivery: Provide day-to-day support for employees by responding to HR inquiries, resolving routine issues, and escalating complex matters when needed. Compensation & Benefits Support: Assist with compensation and benefits administration, ensuring accurate data flows, timely resolution of inquiries, and effective coordination with payroll and vendor partners. Process Governance: Support governance of HR processes by maintaining data integrity, conducting audits, and ensuring compliance with standards and regulations. Continuous Improvement: Identify opportunities to improve HR tools, workflows, and service delivery, contributing to efficiency and better employee experiences. Global Collaboration: Partner with global HR communities and cross-functional teams to ensure local practices align with global standards while meeting regional needs. Knowledge Management: Maintain and update HR documentation, knowledge bases, and online resources to ensure employees have access to accurate and current information. Work in collaboration with HR Experience Partners to collect, maintain, and supply various HR-owned data sets to HR BP and HR EP.

Requirements

College Graduate (preferably Business, Psychology, HRM, engineering)
Attention to detail and ability to work independently
Native in Japanese and business level of English
Excellent written, oral, and interpersonal communication skills
Strong collaboration and teamwork skills
Strong analytical, creative problem solving, and, organizational skills
2+ years of HR experience in a generalist or support/coordination role

Nice To Haves

Experience with Workday, Smart Recruiters and Service Now is a plus

Responsibilities

Provide day-to-day support for employees by responding to HR inquiries, resolving routine issues, and escalating complex matters when needed.
Assist with compensation and benefits administration, ensuring accurate data flows, timely resolution of inquiries, and effective coordination with payroll and vendor partners.
Support governance of HR processes by maintaining data integrity, conducting audits, and ensuring compliance with standards and regulations.
Identify opportunities to improve HR tools, workflows, and service delivery, contributing to efficiency and better employee experiences.
Partner with global HR communities and cross-functional teams to ensure local practices align with global standards while meeting regional needs.
Maintain and update HR documentation, knowledge bases, and online resources to ensure employees have access to accurate and current information.
Work in collaboration with HR Experience Partners to collect, maintain, and supply various HR-owned data sets to HR BP and HR EP.

Benefits

Commuting allowance (up to 150,000 yen/month)
Relocation assistance for those who need to move for employment (internal company regulations apply)
Moving allowance (single/unaccompanied: 450,000 yen, with family: 750,000 yen)
Rent subsidy (up to 6 years from date of hire)
Salary increase: Yes
Bonus: Once a year (incentive bonus)
Paid holidays: 126 days per year (2026 actual)
Paid leave system (paid, sick, congratulatory, refreshment, nursing care, childbirth, etc.)
Paid leave: Initial year granted 2-24 days depending on start month (24 days granted from January of the following year)
Sick leave: Can be used for colds, illnesses, or injuries, 5 days granted annually
Health insurance (health insurance association)
Employees' Pension
Employment insurance
Workers' accident compensation insurance
Retirement/pension system (lump-sum retirement, defined-benefit corporate pension, defined-contribution pension: 401K)
Employee savings system
Company stock purchase system
Condolence money/congratulatory money/visiting money
System insurance (group life/group medical insurance)