HR Operations Specialist

UL Solutions • Fremont, CA

15h • $80,000 - $95,000 • Hybrid

About The Position

The HR Operations Specialist provides service-oriented support across the employee lifecycle, with a particular focus on helping new hires feel welcomed, supported, and prepared for success. The role contributes to continuous improvement by identifying process inefficiencies, recommending solutions, and supporting initiatives that strengthen operational effectiveness and the employee experience. It also provides exposure to a global HR organization and opportunities to develop skills for future career growth.

Based in the Fremont, California office, the position follows a hybrid schedule with at least three days onsite per week. As dedicated HR support for Fremont’s high-volume seasonal workforce, the specialist manages preboarding, onboarding, I-9 compliance, offboarding, and work authorizations. The role serves as a resource for seasonal employees and people leaders, provides guidance and answers questions throughout the employment lifecycle, and delivers and reinforces training on HR processes, policies, and programs.

The role also supports HR transactions and records, employee inquiries and Tier 2 ServiceNow cases, employee journeys, payroll and benefits administration, audits and surveys, process documentation, reporting, and HR projects. The position is scheduled to start in January 2027.

Requirements

• University degree in HR Administration, Business Administration, or a related discipline, or equivalent years of experience.
• 2 to 4 years of Human Resources administration, generalist, or HR shared services experience.
• Basic analytical skills and knowledge of HR and organizational policies, procedures, and processes.
• Strong customer service and communication skills, with exceptional attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proactive mindset focused on continuous improvement and operational excellence.
• Comfort working with HR systems and data, and willingness to learn and apply new technologies and tools.

Responsibilities

• Process and support employee lifecycle transactions, including documentation, system updates, and approvals.
• Maintain accurate and compliant HR records across systems and support data integrity, audits, and quality assurance activities.
• Respond to employee HR inquiries and manage Tier 2 ServiceNow tickets within established service-level agreements.
• Support onboarding, offboarding, HR-managed leaves, and global transfer journeys in line with global standards and local requirements.
• Guide employees and managers through key employee journeys, monitor progress, identify gaps or delays, and provide a high-touch experience.
• Submit monthly changes and new-hire documentation to internal payroll teams.
• Support benefits administration, including enrollments, terminations, renewals, annual requirements, vendor coordination, and local benefits activities.
• Gather and validate employee data and ensure accurate documentation for internal and external audits and survey requests.
• Identify process improvement opportunities and contribute to standard operating procedures and service-delivery documentation.
• Participate in system testing and support implementation of enhancements.
• Track service-delivery metrics and support reporting activities.
• Contribute to HR projects and initiatives, including system updates, process improvements, and operational transitions.
• Manage preboarding, onboarding, I-9 compliance, offboarding, and work authorizations for Fremont's seasonal workforce.
• Provide guidance to seasonal employees and people leaders, and deliver or reinforce training on HR processes, policies, and programs.

Benefits

• Annual bonus compensation with a target payout of 5% of base salary.
• Medical, dental, and vision health benefits.
• Wellness benefits, including mental and financial health benefits.
• Retirement savings plan (401(k)).
• Paid time off, including 15 vacation days, 12 holidays including floating holidays, and 72 hours of sick time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level