HR Operations Specialist I

Daimler Truck North America•Portland, OR

1d•Hybrid

About The Position

The HR Operations Specialist plays a key role in our people efforts by providing general assistance to various functional areas within DTNA’s Our People Team (OPT). A primary component of this role is high volumes of detailed and accurate processing with a Human Resources Information System and requires learning, demonstrating, and ensuring compliance with company requirements for processing of a variety of actions related to core HR and payroll transactions. This role is critical to providing top-level HR support to internal stakeholders as well as to DTNA employees by ensuring timely and accurate processing of data. In this role, you will gain a well-rounded view of HR Operations and various OPT departments through providing support and partnership to other OPT employees.

Requirements

Bachelor’s Degree from an accredited university
Customer Service and/or HR generalist or related field experience.
Excellent written and verbal communication skills
Comfortable with quickly changing environments
Customer focused with a growth and process improvement mind-set
Ability to effectively interact and collaborate cross-functionally
Ability to communicate clearly and problem solve
Ability to critically examine data and information for accuracy prior to processing
Ability to work discretely with sensitive and confidential information
Ability to approach work with a high degree of organization, attention to detail, and strong follow-up skills

Nice To Haves

HR Generalist experience
Workday experience
Experience with Excel
Familiarity with both union and non-union work groups

Responsibilities

Review, analyze, and process transactions within DTNA’s Human Resources Information System (HRIS), Workday. This includes, but is not limited to, new hires, transfers, promotions, step progression schedules, terminations, etc.
Monitor and maintain, with a customer service mindset, DTNA’s Workforce Administration pool email. This includes shop floor job changes that get processed into Workday and general questions related to Workday processes and helping DTNA’s OPT Workday users.
Provide process guidance to OPT departments that interface with DTNA’s HRIS system, escalating to the appropriate departments as needed for assistance and/or review
Maintain a customer service mindset while managing shared e-mail box inquiries and providing assistance to DTNA’s OPT Workday users
Provide feedback on core HR processes to help identify process improvements to further streamline internal processes, minimize redundancies, and improve accuracy of transactions
Maintain employee service dates, union seniority dates, step progression dates, etc.
Responsible for DTNA's time off policy.
Perform workforce audits and identify required corrections to ensure data accuracy
Partner with Daimler Global Org to support consistency between local and global HR systems
Other tasks, duties, projects, and assignments as required