HR Operations Manager

Steer Health • Irving, TX

2d • Onsite

About The Position

Steer Health is seeking an HR Operations Manager to own the day-to-day people operations that keep the company running smoothly and make it a great place to work. This role will serve as the primary resource for employees on matters ranging from onboarding to benefits, ensure HR compliance and maintain records, and partner with leadership during the company's scaling phase. This is a builder role focused on refining existing processes, creating new ones, and establishing the HR foundation for future growth. The position is based in the Dallas, TX headquarters and requires full-time, in-office presence.

Requirements

• 5+ years of progressive HR experience, including hands-on ownership of HR operations or a generalist function
• Experience in a startup or high-growth environment; healthcare or SaaS background is a strong plus
• Working knowledge of federal and Texas employment law and HR compliance requirements
• Hands-on experience with HRIS and payroll platforms (e.g., Rippling, Gusto, ADP, BambooHR)
• Impeccable discretion in handling confidential and sensitive information
• Strong organizational skills, attention to detail, and the ability to juggle competing priorities without dropping the ball
• Clear, warm communication style; you build trust quickly with employees at every level
• Bachelor's degree in HR, Business, or a related field
• Ability to work on-site full time at our Dallas, TX office

Nice To Haves

• SHRM-CP or PHR certification is a plus

Responsibilities

• Own the full employee lifecycle: offer letters, background checks, onboarding, internal transfers, and offboarding
• Administer payroll, benefits, and leave programs, including open enrollment and day-to-day employee questions
• Manage HRIS and employee records with accuracy, confidentiality, and audit-ready discipline
• Ensure compliance with federal, Texas, and local employment laws; maintain the employee handbook, policies, and required trainings (including HIPAA and security awareness coordination)
• Support recruiting operations: job postings, interview scheduling, candidate communications, and offer processing
• Run performance review and feedback cycles, and equip managers with the tools to lead well
• Handle employee relations matters with discretion, empathy, and sound judgment
• Lead engagement, culture, and recognition programs for the Dallas office
• Manage HR vendors (payroll, benefits brokers, background check providers) and continuously improve tooling
• Build and maintain people reporting: headcount, hiring pipeline, retention, and other key metrics for leadership

Benefits

• Competitive salary and performance-based bonus
• Medical, dental, and vision coverage
• Paid time off and company holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level