HR Operations Manager

Steer Health • Irving, TX

1d • Onsite

About The Position

Steer Health is an AI-native growth and automation platform for healthcare. We help health systems, hospitals, and physician groups attract and retain patients, automate front-office and back-office workflows, and deliver the modern, consumer-grade experiences patients expect. Our AI agents work across the entire patient journey, from digital front door and scheduling through post-visit engagement and revenue operations. Founded in 2021 and headquartered in the Dallas-Fort Worth area, Steer Health has been recognized as a KLAS Emerging Solutions Top 20 company and is the winner of the 2026 Hearst Health Prize. We are a fast-scaling, mission-driven team, and we are building our people function to match. As our HR Operations Manager, you will own the day-to-day people operations that keep Steer running smoothly and make it a great place to work. You will be the go-to resource for employees on everything from onboarding to benefits, the guardian of our HR compliance and records, and a hands-on partner to leadership as we scale the team. This is a builder role: you will refine existing processes, create new ones, and put in place the HR foundation for our next stage of growth. This is an in-office position based at our Dallas, TX headquarters.

Requirements

• 5+ years of progressive HR experience, including hands-on ownership of HR operations or a generalist function
• Experience in a startup or high-growth environment; healthcare or SaaS background is a strong plus
• Working knowledge of federal and Texas employment law and HR compliance requirements
• Hands-on experience with HRIS and payroll platforms (e.g., Rippling, Gusto, ADP, BambooHR)
• Impeccable discretion in handling confidential and sensitive information
• Strong organizational skills, attention to detail, and the ability to juggle competing priorities without dropping the ball
• Clear, warm communication style; you build trust quickly with employees at every level
• Bachelor's degree in HR, Business, or a related field; SHRM-CP or PHR certification is a plus
• Ability to work on-site full time at our Dallas, TX office

Nice To Haves

• SHRM-CP or PHR certification is a plus

Responsibilities

• Own the full employee lifecycle: offer letters, background checks, onboarding, internal transfers, and offboarding
• Administer payroll, benefits, and leave programs, including open enrollment and day-to-day employee questions
• Manage our HRIS and employee records with accuracy, confidentiality, and audit-ready discipline
• Ensure compliance with federal, Texas, and local employment laws; maintain the employee handbook, policies, and required trainings (including HIPAA and security awareness coordination)
• Support recruiting operations: job postings, interview scheduling, candidate communications, and offer processing
• Run performance review and feedback cycles, and equip managers with the tools to lead well
• Handle employee relations matters with discretion, empathy, and sound judgment
• Lead engagement, culture, and recognition programs for our Dallas office
• Manage HR vendors (payroll, benefits brokers, background check providers) and continuously improve our tooling
• Build and maintain people reporting: headcount, hiring pipeline, retention, and other key metrics for leadership

Benefits

• Competitive salary and performance-based bonus
• Medical, dental, and vision coverage
• Paid time off and company holidays
• A ground-floor opportunity to shape the people function at a fast-growing, award-winning healthcare AI company
• A collaborative, high-energy office culture where your work is visible and your impact is immediate

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level