HR Operations Associate

Christopher Community, Inc.•City of Syracuse, NY

7d•$25 - $29•Onsite

About The Position

Christopher Community, Inc. (CCI) is a not-for-profit affordable housing developer and management organization serving low- and moderate-income families and seniors across Upstate New York. The HR Operations Coordinator provides administrative and operational support for the organization’s HR processes, payroll and benefits coordination, recruitment, onboarding, employee records, and HR systems. Working closely with the Director of HR Operations, department leaders, and external partners, this role helps ensure HR operations remain organized, efficient, compliant, and employee-centered while supporting a consistent employee experience across the organization.

Requirements

Associate’s degree in Human Resources, Business Administration, or related field preferred, or equivalent experience.
2–4 years of experience in HR, payroll, benefits, office administration, or related support functions preferred.
Experience supporting payroll, benefits administration, onboarding, recruitment, or employee records management preferred.
Experience with HRIS, payroll, and benefits systems required; Paylocity experience preferred.
Strong organizational, time management, and administrative skills with attention to detail and ability to manage multiple priorities.
Strong interpersonal, communication, and customer service skills with the ability to maintain professionalism and confidentiality.
Working knowledge of employment practices, leave administration, and HR documentation preferred.
Proficiency in Microsoft Office Suite and ability to learn and navigate HR systems, reporting tools, and technology platforms.

Responsibilities

Support day-to-day HR operations to ensure organized, responsive, compliant, and employee-centered processes across the organization.
Coordinate payroll-related changes, documentation, audits, approvals, and employee communications in partnership with payroll vendors and the Director of HR Operations.
Support benefits administration through enrollment coordination, employee documentation, benefits changes, vendor communication, and routine employee inquiries.
Maintain personnel files, employee records, HR documentation, and HRIS data with accuracy, confidentiality, and compliance.
Monitor and manage the HR inbox, route requests appropriately, and respond to routine employee questions related to HR, payroll, benefits, and onboarding processes.
Coordinate recruitment activities including job postings, candidate communication, interview scheduling, background checks, reference coordination, and hiring logistics.
Support onboarding and offboarding processes including paperwork, payroll and benefits coordination, system access, orientation logistics, and checklist completion.
Partner with department leaders and the Director of HR Operations to support consistent recruitment, onboarding, and offboarding processes across departments.
Assist with offer letter preparation, onboarding materials, employee documentation, and compliance-related HR forms.
Track performance management timelines, documentation, reminders, file maintenance, and process completion to support organizational consistency.
Support HR reporting, audits, surveys, workforce tracking, and organizational data collection efforts to assist HR decision-making and compliance.
Coordinate HR-related scheduling, meeting logistics, documentation, communications, and administrative workflows to support efficient operations.
Assist with employee engagement, recognition, communication, and organizational culture initiatives in partnership with the Director of HR Operations and department leaders.
Support HR systems improvements, process enhancements, and operational initiatives while helping maintain effective communication with internal teams, vendors, and external partners.
Maintain confidentiality, professionalism, and a high level of customer service while supporting employees, department leaders, and organizational HR processes.