HR Operations Associate

Endurance Services Limited•Alpharetta, GA

1d•Onsite

About The Position

Sompo is hiring an HR Operations Associate to provide accurate, efficient, and timely HR support across the employee lifecycle, from onboarding through offboarding. The role works closely with HR Business Partners, Centers of Excellence, HR colleagues, and employees to help deliver a seamless employee experience and support day-to-day HR processes for the North American workforce. The position is based out of Sompo’s Alpharetta, Georgia office. The role supports HR transactions and administration, including pre-employment checks, onboarding, employee and organizational changes in Workday, and employee separations. It also responds to employee and HR team requests and contributes to HR projects and process improvement initiatives. Sompo describes its workplace as one that supports collaboration, development, inclusion, and equal opportunity. Eligible employees may receive competitive compensation and benefit programs. Total compensation for regular, full-time employees includes base salary and incentives, with awards adjusted based on company and individual performance.

Requirements

Demonstrated experience in transactional HR or HR operations.
Strong time management and organizational skills.
Experience working with an HRIS.
Excellent written and verbal communication skills.
A strong customer service mindset and sense of urgency.
Ability to thrive in a fast-paced, evolving environment and manage changing priorities effectively.
Strong attention to detail, accountability, and commitment to team success.
Ability to handle confidential information with discretion and professionalism.

Nice To Haves

Workday experience.
Experience with I-9 and E-Verify processes.
Experience with HR or employee support ticketing systems, such as Workday Help or ServiceNow.
Experience identifying process improvements and operational efficiencies.

Responsibilities

Support HR transactional processes throughout the employee lifecycle, from pre-employment through offboarding.
Coordinate pre-employment background checks and support onboarding activities, including new hire data entry and updates in Workday.
Process employee and organizational updates in Workday, including supervisory organization, job role, position, and compensation changes.
Support employee offboarding, including processing separations and completing related system updates.
Provide day-to-day operational and administrative support to HR Centers of Excellence and HR Business Partners.
Respond to employee and HR team requests accurately and promptly, with a strong customer service focus.
Support HR projects and process improvement initiatives as needed.

Benefits

Two medical plans, including a Traditional PPO and a Consumer Driven Health Plan with a Health Savings Account and employer contribution.
Pharmacy benefits with mail-order options.
Dental benefits, including orthodontia benefits for adults and children.
Vision benefits.
Health Care and Dependent Care Flexible Spending Accounts.
Company-paid Life and AD&D benefits, with optional supplemental life coverage for employees, spouses, and children.
Company-paid disability benefits with salary continuation payments.
401(k) Retirement Savings Plan with employer contributions.
Competitive paid-time-off programs, including company-paid holidays.
Competitive parental leave benefits.
Adoption Assistance program.
Employee Assistance Program.
Tax-Free Commuter Benefit.
Tuition Reimbursement and Professional Qualification benefits.
Incentive awards as part of total compensation for regular, full-time employees.