HR Operations Associate
About The Position
Sompo is hiring an HR Operations Associate to support accurate, efficient, and timely HR services across the employee lifecycle, from onboarding through offboarding. The role works closely with HR Business Partners, Centers of Excellence, HR colleagues, and employees to provide a seamless employee experience and execute key HR processes for the North American workforce. The position is based out of Sompo’s Alpharetta, Georgia office. The associate supports HR transactions and administration, including background checks, onboarding, employee and organizational updates in Workday, and offboarding. The role also responds to employee and HR team requests and contributes to HR projects and process improvements.
Requirements
- Demonstrated experience in transactional HR or HR operations.
- Strong time-management and organizational skills.
- Experience working with an HRIS.
- Excellent written and verbal communication skills, with a strong customer-service mindset and sense of urgency.
- Ability to thrive in a fast-paced, evolving environment and manage changing priorities effectively.
- Strong attention to detail, accountability, and commitment to team success.
- Ability to handle confidential information with discretion and professionalism.
Nice To Haves
- Workday experience is strongly preferred.
- Experience with I-9 and E-Verify processes.
- Experience with HR or employee support ticketing systems, such as Workday Help or ServiceNow.
- Experience identifying process improvements and operational efficiencies.
Responsibilities
- Support HR transactional processes throughout the employee lifecycle, from pre-employment through offboarding.
- Coordinate pre-employment background checks and support onboarding activities, including new-hire data entry and updates in Workday.
- Process employee and organizational updates in Workday, including supervisory organization, job role, position, and compensation changes.
- Support employee offboarding, including processing separations and completing related system updates.
- Provide day-to-day operational and administrative support to HR Centers of Excellence and HR Business Partners.
- Respond to employee and HR team requests accurately and promptly, with a strong customer-service focus.
- Support HR projects and process-improvement initiatives as needed.
Benefits
- Two medical plans, including a Traditional PPO and a Consumer Driven Health Plan with a Health Savings Account and employer contribution.
- Pharmacy benefits with mail-order options.
- Dental benefits, including orthodontia benefits for adults and children.
- Vision benefits.
- Health Care and Dependent Care Flexible Spending Accounts.
- Company-paid Life and AD&D benefits, with the option to purchase supplemental life coverage for employees, spouses, and children.
- Company-paid disability benefits with salary continuation payments.
- 401(k) Retirement Savings Plan with employer contributions.
- Paid-time-off programs, including company-paid holidays.
- Parental leave benefits and an adoption assistance program.
- Employee Assistance Program.
- Tax-free commuter benefit.
- Tuition reimbursement and professional qualification benefits.
- Incentive awards for regular, full-time employees; awards are tied to company and individual performance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
