HR Onboarding Specialist

Hancock Whitney • Gulfport, MS

2d

About The Position

The HR Onboarding Specialist provides a seamless and engaging onboarding experience, guiding candidates and new hires through pre-employment, hiring, and onboarding. The role partners with Human Resources, including Talent Acquisition, and business leaders to support smooth transitions and ensure associates feel supported at key points throughout their lifecycle. The position supports onboarding from pre-hire through the first 90 days and serves as a backup for Human Resources Service Center Consultants.

Requirements

• High school diploma or GED.
• At least 2 years of experience in customer service quality and delivery.
• Proficiency with the MS Office suite.
• Ability to manage multiple priorities with attention to detail and accuracy in a fast-paced environment.
• Professionalism and strong verbal and written communication skills.
• Ability to work under stress and meet deadlines.
• Ability to travel if required to perform essential job functions.
• Ability to operate related equipment, and read and interpret documents, if required to perform essential job functions.
• Ability to lift, move, or carry approximately 10 pounds if required to perform essential job functions, subject to reasonable accommodation.

Nice To Haves

• Bachelor's degree in Business or a Human Resources-related field.
• Equivalent experience in a related field.
• Experience in Human Resources.
• Experience with HRIS and onboarding platforms.

Responsibilities

• Support the end-to-end onboarding experience from pre-hire through the first 90 days.
• Partner with Talent Acquisition, business leaders, and Human Resources teams to execute onboarding processes.
• Administer pre-employment processes with third-party vendors, including background checks, fingerprinting, and I-9 verification, ensuring accuracy, timeliness, and compliance.
• Investigate and resolve background check discrepancies.
• Evaluate the associate onboarding experience, identify gaps, and recommend process and experience improvements.
• Assist the HR Onboarding Experience Lead with monitoring and reporting metrics such as retention, engagement, and time-to-productivity.
• Assist the HR systems team in maintaining accurate employee profile data in HR platforms.
• Advise managers and provide tools and guidance to support new hire success.
• Back up Human Resources Service Center Consultants by supporting and advising associates and managers on Human Resources policies, procedures, and initiatives.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED