HR Onboarding Coordinator

VCU Health•Richmond, VA

2d•$16 - $24•Hybrid

About The Position

The HR Onboarding Coordinator is responsible for providing exceptional customer service and support to selected candidates being hired across VCU Health Systems. This role serves as the point of contact for ensuring all new hire documentation, including I9 forms and any other paperwork required with signature is accurately collected and processed for the candidate. This role is also responsible for ensuring the new hire paperwork is collected and uploaded to the repository for all HR employment records.

Requirements

High School Diploma or equivalent
0-1 years of customer service experience.
Prefer experience in a high volume of customer traffic (i.e. in-person or call center)
Excellent listening and communication skills with ability to provide high quality customer service.
Aptitude for technology and be comfortable working in many different systems.
Must be team-focused, self-motivated, and work with a modest degree of supervision.
Able to multi-task in fast paced environment while being detail oriented.
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Nice To Haves

Licensed Notary Public, or eligible to obtain License’s Notary Public within one year.

Responsibilities

Ensures candidate completion of new hire paperwork including background check and work authorization forms.
Keen verification of I-9 documents, accurate submittal of background and work authorization documents through 3rd party vendors in a timely manner.
Conduct remote/in person verification of employment eligibility documentation for new hires in compliance with federal regulations.
Ensure proper documentation, secure storage, and maintenance of employee I-9 forms and supporting documents.
Complete badge pictures and uploads to appropriate database.
Completes notarization of Virginia State Police documents and runs Virginia State Police background check.
Ensure all forms and signatures are completed accurately and timely.
Address any candidate inquiries related to documentation and onboarding steps.
Serves as a representative of VCU Health Systems as patrons, visitors and/or staff of the hospital may ask for directions or other questions.
Performs other duties as assigned and/or participates in special projects in order to support the mission of VCUHS and the Department. Provides assistance to team members and accepts alternate assignments, as required, graciously.