HR Manager - Pallet Segment

Columbia Forest Products•Dover, PA

About The Position

The HR Manager leads the Pallet Segment’s HR function in partnership with site HR Managers and operational leadership. The role aligns HR priorities with business objectives and company-wide programs, policies, and values, and contributes workforce insights to segment business planning. It provides functional leadership, coaching, and support to site HR Managers and helps ensure consistent HR practices across locations. The role provides guidance and oversight on complex employee relations matters, identifies workforce trends and develops proactive solutions, coaches leaders, monitors HR initiatives, and supports compliance with applicable employment requirements. The HR Manager is expected to model the company’s values, follow safety policies and work standards, communicate effectively, manage competing priorities, and work cooperatively with others. The position primarily operates in an office setting, with moderate exposure to noise, fumes, airborne particles, and varying temperatures while on the plant floor.

Requirements

  • Four-year degree in Human Resources, Business Administration, or a related field.
  • Minimum of 5 years of HR experience.
  • SHRM-SCP, SHRM-CP, or equivalent certification.
  • Strong knowledge of labor laws and regulations.
  • Excellent communication, leadership, and interpersonal skills.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Demonstrated ability to lead change and influence organizational culture.
  • Ability to effectively manage competing priorities and stressful situations.
  • Ability to work cooperatively with others.

Nice To Haves

  • HR experience in manufacturing is preferred.

Responsibilities

  • Lead the Pallet Segment’s HR function in partnership with site HR Managers and operational leadership, aligning HR priorities with business objectives and company-wide programs, policies, and values.
  • Participate in segment business planning and provide workforce insights related to organizational effectiveness, talent needs, employee relations, compliance, and workforce risk.
  • Translate business priorities into clear HR objectives and consistent plans across all locations.
  • Provide functional leadership, coaching, and ongoing support to site HR Managers; develop them as effective business partners and promote collaboration and consistency.
  • Provide guidance and oversight on complex employee relations matters, including investigations, corrective actions, employee complaints, conflict resolution, performance concerns, and workplace issues.
  • Ensure escalated employee relations matters are handled consistently and fairly, with appropriate documentation, judgment, and escalation.
  • Identify workforce and employee relations trends across locations and develop proactive solutions to recurring issues and organizational needs.
  • Coach leaders on communication, accountability, performance expectations, and employee relations.
  • Monitor execution of segment HR initiatives, identify barriers, and partner with site leadership to drive consistent implementation.
  • Provide oversight to support compliance with applicable federal, state, and local employment requirements.
  • Perform job duties in a manner consistent with safety policies and work standards.
  • Communicate proactively and effectively with team members at all levels of the organization.
  • Manage competing priorities and stressful situations effectively and work cooperatively with others.
  • Model company values, including Customer Service, Absolute Integrity, We Are Family, and Share the Success.
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