Manager- Segment Communications

Covista • Chicago, IL

6h • $80,337 - $145,077 • Hybrid

About The Position

The Manager- Segment Communications develops and executes communications strategies and programs that improve the consistency, clarity, and alignment of internal communications among internal and external customers. The role partners with agency partners and the internal marketing communications team to design, develop, and produce communications supporting internal stakeholders.

The position owns media relations strategy and execution across Covista’s portfolio, in partnership with segment leads, and develops media materials and proactive story opportunities. It advises institution and segment leaders on messaging and positioning, supports executive visibility, and tracks media performance to refine outreach. It also owns internal communications plans from strategy through measurement, supports all-hands meetings and cross-institution events, and helps build scalable communications systems and workflows, including AI-enabled tools.

The role works across five institutions to maintain high-quality, consistent communications while adapting to each institution’s distinct voice, audience, and priorities. It coordinates with enterprise and segment teams, shares effective practices across institutions, and supports change management and internal issues communications. Other duties may be assigned, and the role must comply with all policies and standards.

The position follows Covista’s hybrid schedule, with four in-office days per week, Monday through Thursday.

Requirements

• Bachelor’s degree in communications, marketing, journalism, or a related field.
• Three to five years of experience in communications, spanning both internal and external work.
• Demonstrated ability to work across multiple brands, institutions, or accounts simultaneously.
• Experience in media relations and internal or employee communications.
• Versatility in media relations and internal communications execution.
• Ability to learn quickly and get up to speed on a new institution’s context and voice.
• Strong writing and editing skills across formats, including press releases, colleague emails, and talking points.
• Comfort with ambiguity and shifting priorities.
• Collaborative approach and ability to integrate into different segment teams.

Nice To Haves

• Experience in higher education, healthcare, or professional services.

Responsibilities

• Own media relations strategy and execution across the portfolio in partnership with segment leads, building and maintaining relationships with reporters, editors, and producers.
• Develop media materials, including key messages, press release drafts, briefing documents, and spokesperson talking points.
• Identify and pursue proactive story opportunities that strengthen the institutions’ reputations.
• Advise institution and segment leadership on message development and positioning before interviews and public appearances.
• Support executive visibility efforts, including LinkedIn presence, thought leadership content, and identifying speaking opportunities across institutions.
• Track media placements and share of voice, and use results to refine story angles and pitching strategy.
• Coordinate pitching with the Enterprise Media Team and segment leads to avoid duplicated outreach.
• Own internal communications plans from strategy and planning through execution and measurement.
• Support and execute all-hands meetings and cross-institution events, including drafting talking points and presentations, advising on event flow, and preparing speakers.
• Identify opportunities to build scalable systems and workflows, including AI-enabled tools, to strengthen internal communications across all five institutions.
• Measure communications effectiveness using data and feedback and apply insights to improve future work.
• Partner with segment communications leads and cross-functional partners on change management and internal issues communications.
• Ensure consistent execution and quality across all five institutions while adapting communications to each institution’s voice and audience.
• Build and maintain familiarity with the strategic priorities, audiences, and brand voice of all five institutions, serving as a connective resource across the portfolio.
• Identify opportunities to apply successful approaches from one institution to others while preserving institutional identity.
• Perform other duties as assigned and comply with all policies and standards.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) retirement program with a 6% employer match
• Flexible Time Off (FTO) policy
• 12 paid holidays
• Eligibility to participate in an annual incentive program, subject to program rules and applicable factors.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager