HR Manager - Pallet Segment

Columbia Forest Products•Dover, PA

12d

About The Position

The HR Manager oversees HR operations for the assigned site and leads the Pallet Segment’s HR function in partnership with site HR Managers and operational leadership. The role aligns HR priorities with business objectives and company-wide programs, policies, and values, and participates in segment business planning by providing workforce insights on organizational effectiveness, talent needs, employee relations, compliance, and workforce risk. It translates business priorities into clear HR objectives and consistent plans across locations, while providing functional leadership, coaching, and ongoing support to site HR Managers. The position provides guidance and oversight on complex employee relations matters, including investigations, corrective actions, complaints, conflict resolution, performance concerns, and other workplace issues. It helps ensure escalated matters are handled consistently, fairly, and with appropriate documentation and judgment. The HR Manager identifies workforce and employee relations trends, develops proactive solutions, coaches leaders, and monitors the execution of HR initiatives across the segment. The role also supports compliance with applicable employment requirements and carries out duties consistent with safety policies and work standards. The position primarily operates in an office setting, with moderate exposure to noise, fumes, airborne particles, and varying temperatures while on the plant floor.

Requirements

Four-year degree in Human Resources, Business Administration, or a related field.
Minimum of 5 years of HR experience.
SHRM-SCP, SHRM-CP, or equivalent certification.
Strong knowledge of labor laws and regulations.
Excellent communication, leadership, and interpersonal skills.
Ability to maintain confidentiality and exercise sound judgment.
Demonstrated ability to lead change and influence organizational culture.
Ability to manage competing priorities and stressful situations effectively.
Ability to work cooperatively with others.

Nice To Haves

HR experience in manufacturing is preferred.

Responsibilities

Lead the Pallet Segment’s HR function with site HR Managers and operational leadership, aligning HR priorities with business objectives and company-wide programs, policies, and values.
Participate in segment business planning and provide workforce insights related to organizational effectiveness, talent needs, employee relations, compliance, and workforce risk.
Translate business priorities into clear HR objectives and consistent plans across all locations.
Provide functional leadership, coaching, and ongoing support to site HR Managers.
Develop site HR Managers as effective business partners and promote collaboration and consistency.
Provide guidance and oversight on complex employee relations matters, including investigations, corrective actions, employee complaints, conflict resolution, performance concerns, and workplace issues.
Ensure escalated employee relations matters are handled consistently, fairly, and with appropriate documentation, judgment, and escalation.
Identify workforce and employee relations trends across locations and develop proactive solutions for recurring issues and organizational needs.
Coach leaders on communication, accountability, performance expectations, and employee relations.
Monitor execution of segment HR initiatives, identify barriers, and partner with site leadership to drive consistent implementation.
Provide oversight to support compliance with applicable federal, state, and local employment requirements.
Lead by example in accordance with company values.
Perform job duties consistently with safety policies and work standards.
Communicate proactively and effectively with team members at all levels of the organization.