HR Investigations Specialist - Temporary Position

Consumer Direct Care Network

9d•$24 - $25•Remote

About The Position

The HR Investigations Specialist independently manages and resolves sensitive information related to HAD and AEN investigations. This subject matter expert applies sound judgment and a deep understanding of company policies and employment practices to investigate concerns, recommend appropriate actions, and support a fair and consistent employee experience. The role owns complex casework, provides policy interpretation, and partners with HR Business Partners in the administrative investigation process. The position calls for discretion, professionalism, and strategic thinking in a fast-paced, confidential environment. This is a one-year temporary term with a possible extension. The role is a full-time, hourly individual-contributor position, listed as US remote. The incumbent typically works in an office environment, using a computer, telephone, and other office equipment. The work environment has typical office noise and may involve frequent interruptions. Reliable internet service is required for remote or hybrid work, if applicable.

Requirements

Associate degree in Human Resources, Business Administration, Communications, or a related field, or equivalent experience.
At least 3 years of experience in an HR Coordinator, Assistant, or Specialist role.
Proficiency in Workday, SharePoint, and Microsoft Office applications including Excel, PowerPoint, Word, and Outlook.
Knowledge of HR practices, policies, and employment law.
Strong problem-solving and conflict-resolution skills, with a proactive approach.
Ability to collaborate in a team-oriented environment and demonstrate flexibility and a proactive, solutions-focused mindset.
Excellent written and verbal communication skills, including the ability to interact professionally with employees at all levels.
Strong organization and attention to detail, with the ability to manage multiple tasks and priorities.
Ability to handle sensitive and confidential information with discretion.
Self-motivated, adaptable, and results-oriented approach with a focus on continuous improvement.
Ability to successfully pass a background screening.
Reliable internet service for hybrid or remote work, if applicable.

Nice To Haves

HR certification such as SHRM-CP or PHR.

Responsibilities

Lead intake, investigation, and resolution of HAD and AEN cases, including thorough evaluation of complex and sensitive information.
Analyze findings using independent judgment, formulate policy-aligned recommendations, and execute actions once approved.
Oversee the Employee Relations team inbox, using critical thinking and policy interpretation to respond to or delegate inquiries.
Serve as the key contact for APS-related inquiries, provide guidance, resolve issues independently when appropriate, and determine when escalation or cross-functional consultation is needed.
Oversee execution of IP suspensions and reinstatements, ensuring decisions align with company practice.
Evaluate unique case circumstances and consult with the Employee Relations Manager when deviation from standard protocol is needed.
Partner in administrative investigations by attending as a neutral HR representative and ensuring documentation is complete, accurate, and aligned with investigatory best practices.
Protect sensitive and confidential information and manage complex employee relations matters with integrity, sound judgment, and professional discretion.
Work flexible and/or extended hours if needed to meet job requirements.
Perform other duties as assigned.

Benefits

Professional development opportunities and professional training to support career development.
Medical, dental, and vision insurance, based on position and employment status.
Vacation accrued at 3.07 hours per pay period, available for use when accrued.
Profit-sharing for employees in good standing.
Two paid floating holidays.
Nine paid federal holidays.
Paid safe sick time accrued at 1 hour per 30 hours worked, available for use when accrued.
Instant Earnings Option.
401(k) retirement plan with discretionary company match.
Company-paid life insurance.
Supplemental life, accident, critical illness, and hospital benefits.
Short- and long-term disability.
Paid parental leave.
Flexible spending account.
Employee assistance program.
Pet insurance.