HR Intern

Los Angeles Regional Food Bank•Los Angeles, CA

About The Position

The HR Intern provides responsive administrative and operational support across Human Resources functions, including onboarding, compliance, benefits administration, employee and labor relations, employee engagement, and HR records management. The role supports a positive employee experience through accurate information, timely coordination, confidential recordkeeping, and consistent application of established HR processes and procedures. Working closely with the HR team, the intern maintains accurate records, reports, forms, policies, and other confidential or time-sensitive documents in accordance with organizational policies and established practices. The position reports to and receives supervision from the HR Solutions Director. The role is part-time and hourly/non-exempt, with a stated pay range of $21.00–$26.00 per hour. The Los Angeles Regional Food Bank’s mission is to mobilize resources to fight hunger in the community and its vision is that no one goes hungry in Los Angeles County. Its work includes sourcing and distributing nutritious food, engaging the community in hunger relief, and conducting hunger and nutrition education and awareness campaigns. Employees are expected to support the organization’s mission and values, including respect, stewardship and accountability, collaboration, urgency, service, integrity, and diversity. Employees may be called upon to perform regular or emergent duties during a federally, state, or locally declared emergency because the Food Bank is typically considered an essential service and emergency responder.

Requirements

  • Bachelor of Arts degree in Business Administration or a related field, and 1–2 years of Human Resources experience in a non-profit or unionized environment, or an equivalent combination of education and experience.
  • Knowledge of California employment and wage-and-hour laws.
  • Strong analytical and resourcefulness skills, with the ability to think creatively to solve problems.
  • Ability to work cohesively as part of a team and independently, demonstrating a service-first ethic.
  • Strong organization and attention to detail; adaptability and ability to manage challenging projects.
  • Excellent interpersonal communication, emotional intelligence, and relationship-building skills.
  • Ability to use and acquire knowledge of computer software applications for word processing, spreadsheets, databases, and presentations.
  • Proficiency in Microsoft Word, Excel, and PowerPoint, and use of the Internet.
  • Working knowledge of HRIS systems such as Paychex or ADP.
  • Ability to be tactful and empathetic and to maintain confidentiality.
  • Commitment to the Food Bank’s mission and organizational values.
  • Ability to communicate accurately, honestly, supportively, and in a timely manner with external stakeholders and department and interdepartmental team members.
  • Strong planning, organizing, time-management, and interpersonal skills.
  • Successful completion of the pre-employment criminal background check.
  • Employees may be called in to perform regular or emergent duties during a declared emergency.

Nice To Haves

  • Bilingual English/Spanish.

Responsibilities

  • Provide customer-centric, responsive, and accurate HR support to internal clients by phone, in person, and email.
  • Provide clear and accurate guidance on HR policies and procedures, referring employee questions to appropriate HR team members when needed.
  • Communicate HR, Payroll, and Staffing concerns to the appropriate supervisor in a timely manner.
  • Support employee and labor relations and compliance matters, including documentation, confidentiality, and coordination with HR leadership.
  • Coordinate and support onboarding and new-hire processes.
  • Maintain administrative processes and records for leaves of absence so HR systems accurately reflect employee time off.
  • Support annual open enrollment and ongoing benefits enrollment administration.
  • Assist with time and attendance administration as needed.
  • Maintain and audit HR processes, records, and personnel files for current and terminated employees in accordance with protocols, confidentiality requirements, and recordkeeping standards.
  • Collaborate with the MarComm team to develop flyers, posters, and e-messages promoting employee engagement activities, health and wellness challenges, and surveys.
  • Support the planning, coordination, and execution of HR and company-wide events and programs.
  • Provide coordination and administrative support to the HR Solutions Director, HR department leads, committees, and councils, including the Events Committee, Health and Wellness Committee, and IDEA Council.
  • Schedule and coordinate company-wide trainings.
  • Support HR projects and presentations through research, preparation, documentation, and coordination.
  • Process departmental invoices, vendor payments, and related expenses in Abacus as needed.
  • Compile reports, audit information, and identify discrepancies to support accurate HR Dashboard preparation and reliable workforce data.
  • Provide backup Front Desk Attendant support as needed, including assisting visitors and coordinating conference room reservations and setup.
  • Communicate professionally and productively with staff and leaders in other departments.
  • Perform other duties and projects assigned by department leadership and adapt to changing responsibilities and priorities based on business needs.
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