HR Generalist

LeadsOnline • Plano, TX

10d • Hybrid

About The Position

LeadsOnline is seeking a senior, hands-on HR professional to partner with assigned business leaders while personally owning and executing meaningful parts of the company’s international HR footprint and total rewards program. The role combines strategic advising with direct, detailed HR execution in a lean, high-growth technology company without standalone centers of excellence. The HR Generalist will work closely with company leaders, the Chief Legal Officer, the VP of HR, and a peer group of experienced HR Business Partners.

The position supports leaders and employees throughout the employee lifecycle, including hiring, onboarding, performance management, employee relations, and offboarding. It also owns day-to-day administration and improvement of job architecture, leveling, and compensation structures; supports benchmarking, merit cycles, incentive design, and scalable pay practices; and supports HR operations, compliance, and employee relations for international employees and entities, including Canada and other global locations. The role partners with Legal and Finance on cross-border employment matters and helps align practices across jurisdictions while respecting local requirements.

The successful candidate is expected to actively use AI tools to improve HR workflows and recurring processes, and to champion practical AI adoption within HR and the broader organization. The role also contributes to a culture grounded in servant leadership, ownership, and long-term value creation as part of a small, fast-moving HR team.

The position is based in LeadsOnline’s Plano, Texas office and is hybrid. Occasional travel to other company offices, including Montreal, may be involved. LeadsOnline provides crime-solving technology to law enforcement agencies and public safety organizations worldwide. Founded in 2000, the company serves approximately 5,500 U.S. agencies and organizations in more than 80 countries.

Requirements

• At least 8 years of progressive HR experience, including meaningful experience operating at Senior HRBP or HR Manager level.
• Experience at high-growth companies and personal ownership of compensation, international HR, and HR Business Partner work rather than routing it to separate centers of excellence.
• Demonstrated active use of AI tools to increase personal and team efficiency; this is an expectation of the role.
• Comfort operating without large support infrastructure and building processes rather than inheriting them.
• Strong judgment and discretion in employee relations and confidential matters.
• Excellent communication skills, with the ability to move between strategic conversations with leaders and detailed hands-on execution.
• A track record of thriving in ambiguous and fast-changing environments.
• Bachelor’s degree or equivalent experience.

Nice To Haves

• Experience at a PE-backed or venture-backed, high-growth technology company with approximately 300–500 employees.
• Hands-on experience supporting international HR, such as Canada, the EU, LATAM, or other global employee populations.
• Hands-on compensation or total rewards experience, including job architecture, market pricing, and incentive design.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.

Responsibilities

• Serve as a trusted HR Business Partner to designated leaders and teams, providing hands-on coaching on performance, organizational, and talent matters.
• Guide managers through the employee lifecycle, including hiring, onboarding, performance management, and offboarding.
• Handle employee relations matters with sound judgment and discretion.
• Coordinate new-hire onboarding with managers, including a well-organized first week and milestone check-ins.
• Own day-to-day administration and continuous improvement of job architecture, leveling, and compensation structures.
• Support compensation benchmarking, merit cycles, and incentive plan design in partnership with Finance and HR leadership.
• Help build scalable and equitable pay practices, from offer approvals through annual compensation planning.
• Support HR operations, compliance, and employee relations for international employees and entities, including Canada and other global locations.
• Partner with Legal and Finance on international employment matters, statutory requirements, and cross-border people programs.
• Help standardize policies and practices across jurisdictions while respecting local requirements.
• Use AI tools to streamline HR workflows, including drafting communications and job descriptions, analyzing people data, and preparing reports.
• Identify opportunities to apply AI-driven efficiency to recurring HR processes such as onboarding, policy questions, and compensation modeling.
• Champion practical AI adoption within the HR team and the broader organization.
• Champion and operationalize a culture grounded in servant leadership, ownership, and long-term value creation.
• Contribute hands-on as a member of a small, fast-moving HR team and assist wherever needed.

Benefits

• Employee-paid medical, dental, and vision coverage for eligible employees.
• Generous paid vacation.
• 401(k) with company matching.
• Health Savings Account (HSA) with employer contributions.
• Flexible Spending Account (FSA).
• Supplemental coverage, including accident, critical illness, hospitalization, and life coverage.
• Short-term and long-term disability coverage.
• Parental leave.
• Professional development and an opportunity to broaden scope across HR, compensation, and international people programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior