HR Generalist

ITC Federal, Inc.•Fair Oaks, VA

7d•Onsite

About The Position

The HR Generalist is a key member of the Human Resources team, supporting day-to-day HR operations and administering core HR programs across the employee lifecycle. The role maintains accurate HR data, manages onboarding and offboarding, responds to employee inquiries, and helps deliver consistent, compliant, employee-focused HR service. With an onsite presence, the HR Generalist is a primary point of contact for HR support and contributes to employee engagement, reporting and metrics, compliance activities, and internal communications. The role calls for strong organizational skills, attention to detail, sound judgment when handling confidential information, and effectiveness in a fast-paced environment. The position is based in Fairfax, Virginia, and is 100% onsite. ITC Federal describes its work as applying technology advancements in automation, AI, customer experience, and financial services to government mission challenges, supporting DHS, DOJ, and DoW workforce, customers, and programs.

Requirements

Three years of experience in an HR administration or support role.
Proficiency in Microsoft Office, including Word, Excel, Outlook, and email management.
Good working knowledge of HCM software.
Excellent organizational and administrative skills, with the ability to work independently and meet deadlines in a fast-paced environment.
Ability to anticipate needs and make proactive suggestions for improvement.
Working knowledge of human resource principles, practices, and procedures.
Strong working knowledge of HRIS administration and record retention.
Excellent interpersonal and communication skills and the ability to form effective relationships with individuals at all levels.
Demonstrated accuracy in data administration and keen attention to detail.
Ability to demonstrate confidentiality and respect when handling sensitive issues.
Commitment to staying current on HR laws and best practices.
Ability to function in a general office environment.

Nice To Haves

Bachelor of Arts or Bachelor of Science degree in a related field.
Experience with ADP.
HR certification credentials.

Responsibilities

Maintain and update the HR system of record, ensuring employee data is accurate and complete.
Manage end-to-end onboarding, including coordinating and conducting new-hire orientation and in-person activities.
Manage company swag inventory and coordinate distribution, including for onboarding and special initiatives.
Manage employee offboarding, including communications, system access updates, and company asset retrieval.
Conduct separation interviews and analyze and summarize themes, trends, and opportunities for improvement.
Administer the HR ticketing system and ensure employee inquiries are addressed promptly and with a customer-focused approach.
Serve as a primary contact for employee questions about benefits, policies, and procedures, escalating complex matters to HR Managers as appropriate.
Handle employment, unemployment, and security employment verification requests and related HR inquiries.
Support annual HR processes, including open enrollment, compliance training, and performance evaluation cycles.
Generate HR reports for auditing, compliance, and monitoring employee data and training completion.
Create, track, and analyze monthly HR metrics for submission to the Vice President, Human Resources, identifying trends and areas of focus.
Draft, prepare, and distribute internal HR communications.
Coordinate receipt and distribution of company mail and packages.
Provide day-to-day administrative and operational support to the HR team across general HR functions.
Address and resolve low-level employee relations matters in accordance with company policies and procedures.
Serve as the onsite contact for employees, candidates, and visitors, using sound judgment to address inquiries and direct matters to relevant stakeholders.
Maintain a professional, well-organized office environment that supports productivity and engagement.
Manage office and kitchen inventory, anticipate needs, and provide recommendations as appropriate.
Partner with HR and leadership to identify and resolve workplace operations needs.
Perform other duties and special projects as assigned.