HR Generalist
About The Position
At iTradeNetwork, the HR Generalist is part of the People & Culture team and runs day-to-day HR operations while building processes, programs, and automation to support the company’s growth. This is a hands-on role with a high degree of independence, partnering directly with managers and leaders across the company. The role owns employee relations, leave of absence administration, and annual compensation, performance review, and talent review cycles. It also redesigns HR policies and documentation and helps build the company’s compensation framework. The position is hybrid and based in Charlotte, North Carolina, with occasional travel to the company’s Bay Area, California headquarters. iTradeNetwork is building an AI-first company, and the HR Generalist is expected to improve HR workflows through automation, including AI-enabled workflows where appropriate. The role also tracks HR program metrics and recommends improvements to People & Culture leadership.
Requirements
- Bachelor’s degree and at least 7 years of experience in Human Resources, or equivalent practical experience.
- Experience designing and implementing HR process automation using HR systems and workflow tools to replace manual work.
- Experience managing annual HR cycles end to end, including compensation, performance review, and talent review.
- Experience administering HR programs such as leave of absence, with working knowledge of federal and state employment laws; multi-state and California employment law knowledge is required.
- Experience handling employee relations matters with sound judgment, discretion, and clear documentation.
- Proficiency with HRIS and performance management platforms and comfort working with HR data.
- Clear writing skills and the ability to turn complex policies into documentation employees and managers can follow.
- Lawful ability to work in the United States.
Nice To Haves
- Hands-on experience with Lattice and UKG.
- An HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP.
- Experience building or refining compensation structures, including market benchmarking.
- Experience supporting a multi-state workforce, including California employment law.
- Experience using AI tools to streamline HR work.
Responsibilities
- Own day-to-day HR operations and serve as the primary HR point of contact for employees and managers.
- Design and implement automated or AI-automated HR workflows in HR systems to replace manual processes and shorten cycle times.
- Manage the annual compensation cycle, from data preparation and manager guidance through approvals and employee communication.
- Run annual performance review and talent review processes, including scheduling, calibration support, and reporting.
- Administer HR programs, including leave of absence, in compliance with federal and state requirements.
- Handle employee relations matters from intake through resolution, with sound documentation and escalation of complex cases.
- Overhaul HR policies and documentation so the employee handbook and process guides remain accurate, current, and compliant.
- Help improve and rebuild the company’s compensation framework, including market benchmarking and pay structures.
- Track HR program metrics and recommend improvements to People & Culture leadership.
Benefits
- Competitive salary packages.
- Medical, dental, vision, and life insurance benefits for the employee and family.
- Flex PTO for exempt employees and competitive PTO for non-exempt employees.
- Paid parental leave for eligible employees.
- 401(k) matching.
- Tuition reimbursement on approved programs.
- Health and well-being benefits, including Teladoc for general medical and mental health care.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
