HR Generalist

Live Nation Entertainment•Miami, FL

11d

About The Position

Live Nation Entertainment is seeking an HR Generalist to support Human Resources operations across its Latin America region, including Brazil, Chile, Argentina, Peru, the Dominican Republic, and additional markets as the business grows. Reporting to the Director of HR Operations - LATAM, the role provides hands-on support for HR operations, workforce administration, employee relations, recruiting, compliance, and regional growth initiatives. The HR Generalist partners with local employees and partners, as well as global HR, Legal, Finance, IT, and Recruiting teams, to provide consistent and responsive HR support. The role involves working across countries, cultures, and time zones in a fast-paced live entertainment environment, with international travel as needed.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent relevant experience.
3–5 years of Human Resources experience.
Fluency in Spanish and English.
Ability to deliver proactive HR practices and initiatives.
Ability to establish effective working relationships quickly and work comfortably with remote teams.
Knowledge of the wider external HR environment and ability to adapt or develop best practices to support division strategies.
Knowledge of employment law and HR best practices.
Proficiency with Workday or a comparable HRIS.
Strong organizational skills and attention to detail, including the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Sound judgment and ability to handle sensitive and confidential information with integrity and professionalism.
Strong written, verbal, and interpersonal communication skills.
Ability to travel internationally as needed.

Nice To Haves

Experience in entertainment, hospitality, events, or another fast-paced, service-oriented industry.
Portuguese proficiency.

Responsibilities

Support day-to-day HR operations across LATAM, including onboarding, offboarding, job changes, and employee data maintenance in Workday.
Handle employee relations activities, including coaching and counseling managers and employees.
Serve as a point of contact for employees on HR programs, policies, resources, systems, procedures, benefits, workplace concerns, and employee relations matters.
Act as the first escalation point for employee conflicts and complaints; investigate complaints and prepare findings and resolutions for review by the Director of Human Resources and appropriate management members.
Ensure proper administration of and adherence to corporate policies and procedures.
Liaise between Recruiting and hiring managers, handle recruiting and selection administration, and support hiring of qualified candidates.
Help ensure HR practices and employment documentation comply with applicable local labor laws, company policies, and regional requirements; promptly escalate complex or high-risk matters.
Prepare reports, audit data, and track HR metrics, open actions, and compliance requirements across LATAM countries.
Support additional HR programs and projects as assigned.

Benefits

Medical, vision, dental, and mental health benefits for employees and their families.
Access to a health care concierge and Flexible Spending Accounts or Health Savings Accounts.
Free concert tickets.
Paid time off, including paid holidays, sick time, and personal days.
401(k) program with company match.
Stock reimbursement program.
New parent programs, including caregiver leave.
Fertility, adoption, foster, or surrogacy support.
Career and skill development programs through School of Live.
Tuition reimbursement.
Student loan repayment.
Volunteer time off.
Crowdfunding match.