HR Generalist

USA LacrosseSparks, MD
Hybrid

About The Position

USA Lacrosse is seeking an experienced Human Resource (HR) Generalist to work directly with the Director, Human Resources. This role will provide comprehensive HR support across various functions including HR operations and administration, HRIS management, payroll, recruitment, onboarding, benefits administration, compliance, employee relations, performance management, training and development, and offboarding. The HR Generalist will serve as a trusted resource for team members and leaders, fostering a positive, productive, and supportive work environment that prioritizes diversity, equity, and inclusion. The ideal candidate is hands-on, people-focused, passionate about creating a positive workplace, thrives in a collaborative setting, and is a reliable HR partner. This position offers the opportunity to work for a mission-based, non-profit organization dedicated to growing lacrosse in the United States.

Requirements

  • 3 to 5 years of experience in human resources providing administrative and employee-facing support in multiple areas, including recruitment, benefits administration, payroll, training, employee relations, and performance management.
  • Experience maintaining data and navigating HRIS systems with the ability to train users.
  • Strong knowledge of multi-state payroll processing, payroll tax regulations and compliance, and payroll controls, including end-to-end payroll processing with the ability to research and resolve discrepancies.
  • Ability to maintain confidentiality, provide excellent customer service, and build trusted and effective working relationships with employees at all levels.
  • Ability to actively listen and understand facts, see the big picture, and understand potential impact on employees/departments/organization to conduct risk analysis for effective management and conflict resolution.
  • Ability to conduct research for policy development and other HR-related organizational projects.
  • Intermediate to advanced knowledge of Microsoft 365 products, specifically Outlook, Word, Excel, and PowerPoint.
  • Strong knowledge using HRIS systems with the aptitude to learn new platforms.
  • Strong organizational skills, ability to multi-task, problem solve, meet required deadlines, and exceptional attention to detail and follow-up/through skills.
  • Strong communication skills, including written, verbal, and interpersonal.
  • Ability to exercise discretion and understanding how to handle confidential information.
  • Ability to work both independently and as part of a collaborative team in a hybrid (in-office/remote work) environment in a fast-paced, "roll up your sleeves" environment to deliver results.
  • Energetic and proactive "go-getter" with the ability to present a professional "customer first" persona to build relationships and establish credibility and trust.
  • Willingness to be flexible with work schedule to work occasional nights and/or weekends to support USA Lacrosse events.
  • Willingness to learn about the sport of lacrosse and appreciate the need to develop, grow, and fuel the growth of the sport with diversity, inclusion, and equity in mind.
  • Ability to align with USA Lacrosse’s Mission, Vision, and Values to support organizational initiatives and goals.

Nice To Haves

  • Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification
  • Previous work experience in a non-profit, association, or other member-based organization
  • Experience using ADP Workforce Now
  • Experience with Salesforce
  • Applicant tracking system (ATS) experience

Responsibilities

  • Partners with the Director, Human Resources to provide HR support for USA Lacrosse employees on all HR related policies, processes, questions, and concerns.
  • Administers HR processes and programs such as benefits, policy development and enforcement, recruitment, onboarding, performance management, training, employee relations, and offboarding.
  • Maintains employee data in the HRIS using ADP, ensuring compliance, confidentiality, and protection of employee information.
  • Interprets and advises employees and managers on company HR policies, procedures, employment law, and other compliance regulations.
  • Assists with the coordination of the offboarding process, including employee transition and system disabling.
  • Monitors and analyzes turnover patterns and partners with the Director, Human Resources to provide insights and solutions for workforce and employee engagement challenges.
  • Supports the Director, Human Resources with HR-related research, including policy and procedure revision and development, job descriptions, employee training, employee surveys, employee event planning, and other HR initiatives.
  • Manages the full-cycle recruitment process in partnership with the Director, Human Resources, supporting hiring managers and maintaining the applicant tracking system (ATS).
  • Assists hiring managers in identifying and attracting qualified candidates from a diverse applicant pool using various sourcing techniques.
  • Ensures candidates receive thorough and timely communication throughout the recruitment process.
  • Owns the new hire onboarding process, collaborating with hiring managers and internal departments for a seamless transition.
  • Prepares and processes multi-state bi-weekly payroll, ensuring accuracy and timeliness.
  • Reviews timecard and PTO approvals, researches and resolves discrepancies, and completes per pay and monthly payroll reconciliation for general ledger entry.
  • Creates, runs, analyzes, and distributes standard and ad hoc HR reports for audits, compliance, and workforce planning.
  • Troubleshoots payroll system issues and coordinates with the payroll provider for support.
  • Assists with the oversight and maintenance of all USA Lacrosse benefits plans, including enrollments, changes, and issue resolution.
  • Assists with managing employee leaves (e.g., FMLA, maternity, parental).
  • Assists the Director, Human Resources with the annual benefits renewal and Open Enrollment process.
  • Maintains knowledge of employment laws (state, local, and federal) and stays up-to-date on compliance and HR industry trends.
  • Supports changes in USA Lacrosse's organizational structure, policies, and practices, championing change and advocating for both the organization and its employees.

Benefits

  • Medical, Dental, and Vision insurance with multiple options (eligible the first of the month following 30 days of employment).
  • Generous company paid Life and AD&D insurance.
  • Company paid Long Term Disability (LTD) at one year of employment.
  • 403(b) retirement plan (eligible immediately upon hire), including a 4% employer contribution after one year of employment.
  • Generous PTO, company paid holidays, bereavement, jury duty, and parental and maternity leave.
  • Additional voluntary insurance options, such as supplemental benefits through Colonial and Nationwide pet insurance.
  • Discounts on USA Lacrosse merchandise.
  • Free onsite gym at HQ office.
  • Free parking.
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