HR Generalist

The Highlands At Wyomissing•Wyomissing, PA

52d•Onsite

About The Position

The Highlands at Wyomissing® is seeking an experienced Human Resources Generalist to support our growing team. This role is ideal for someone who thrives in a fast-paced environment and enjoys balancing employee relations, benefits, leave administration, compliance, onboarding, and HR operations. You'll work directly with employees and managers, helping to create a positive workplace experience while ensuring compliance with employment laws and company policies. This opportunity offers broad HR responsibilities, direct interaction with leaders, meaningful work in a mission-driven senior living community, and the chance to make recommendations and improve HR processes within a supportive team culture.

Requirements

Strong organizational, follow-up, and time management skills.
Exceptional attention to detail with the ability to maintain accurate records, audit information for accuracy, identify inconsistencies, and ensure compliance with organizational policies and regulatory requirements.
Demonstrated accountability, initiative, and results-oriented approach to work.
Proficiency with HR technology, HRIS platforms, Microsoft Office applications, and other business systems.
Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment.
Strong analytical, problem-solving, compliance, and process improvement skills.
Excellent verbal, written, interpersonal, and presentation communication skills.
Demonstrated ability to build relationships, influence stakeholders, and maintain confidentiality in sensitive situations.
Knowledge of employee relations practices, including conflict resolution, mediation, workplace investigations, and change management.
Ability to interpret and apply federal, state, and local employment laws and regulations.
Demonstrated cultural competency and ability to work effectively with individuals from diverse backgrounds and experiences.
High school Diploma or GED (required)
3-5 years' HRIS experience (Required)
Knowledge of federal, state and local labor legislation (Required)
Completion of the Highlands Hearthstone Ambassador training within 30 days of employment (Required)
Medical Screening
Criminal History Clearance
FBI Fingerprint Clearance (Only required if you have not lived in PA for the last 2 years)
Immigration and naturalization (I-9) Clearance
Must be able to communicate (speak and hear) clearly in person and over the phone.
Must be able to accurately document pertinent information in writing or by electronic means.
Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Requires the ability to occasionally lift office products and supplies up to 20 pounds.

Nice To Haves

Associate degree and 5-7 years of HR experience, a bachelors' degree and 3-5 years of HR generalist experience, or any similar combination of education and experience.
Experience in health, human services, or community services field (Preferred)
SHRM-CP or PHR preferred. SHRM-SCP or SPHR also accepted. Candidates without certification must demonstrate progressive HR experience and obtain a professional HR certification within 24 months of hire.

Responsibilities

Supports a broad range of HR functions, including recruitment, onboarding, employee relations, benefits administration, leave management, workers' compensation, compliance, and employee engagement.
Partners with leaders and employees to foster a positive workplace culture, ensure compliance with employment laws and organizational policies, and maintain the confidentiality of employee information.
Maintains HR records, supports payroll operations, manages employee clearances, and contributes to the development and improvement of HR programs, policies, and procedures.
Provides cross-functional support for payroll and benefits administration and serves as a designated backup to ensure continuity of operations during vacations, leaves, and other staff absences.
Partners with leadership and employees to improve work relationships, build morale, and increase productivity and retention.
Advises employees and leadership on the implementation of policies, programs, and procedures.
Coordinates employee involvement programs such as employee assistance, employee meetings, wellness activities, etc.
Assists in the development of personnel policies and recommends new approaches, policies, and procedures to advance employee engagement and improve efficiency of the department and services provided.
Administers employee leaves of absence including FMLA, ADA, Unpaid Leave, and short-term disability, ensuring accurate and timely processing and tracking.
Administers workers' compensation claims, ensures timely claim reporting, coordinates communication among employees, supervisors, and claim administrators, and communicates work restrictions as appropriate.
Assists with administration of employee benefits programs, including enrollment and maintenance of employee benefits records and communication of benefits information.
Administers employment eligibility verification processes, including completion, maintenance, reverification, and retention of I-9 documentation in compliance with federal regulations.
Supports regulatory audits, surveys, accreditation reviews, and requests for employee records by maintaining accurate personnel, licensure, training, and compliance documentation.
Assists with compliance related to federal and state wage and hour laws, including timekeeping practices, meal and rest period requirements, overtime calculations, pay equity considerations, and payroll audits.
Maintains compliance with data privacy, cybersecurity, and information governance practices related to employee information, HRIS systems, electronic personnel records, and confidential organizational data.
Provides backup support for payroll and benefits administration during vacations, leaves of absence, illness, and other staffing absences to ensure continuity of operations.
Participates in and completes all required ongoing training, including monthly online and in-person training, annual skills competencies education, and role-specific certifications.