HR Generalist

Summit Handling Systems, Inc. • North Haven, CT

3d • $30 - $40

About The Position

The Human Resources Generalist supports the Corporate HR Manager in administering and delivering HR programs and services across a growing, multi-site material handling distribution organization with six locations in Connecticut, Massachusetts, and New York. The role is the primary resource for employee relations, compliance administration, workplace investigations, leave management, policy administration, and HR risk mitigation.

The HR Generalist supports day-to-day HR operations, including employee relations, regulatory compliance, leave administration, onboarding, benefits support, HRIS maintenance, training coordination, policy implementation, employee communications, and performance management processes. The role advises managers and employees on company policies, workplace concerns, employment practices, and applicable employment laws, and helps ensure HR programs and procedures are administered consistently, accurately, confidentially, and in compliance with applicable regulations.

This is primarily an office-based role involving regular interaction with employees, managers, and leadership. Occasional travel to company locations may be required to support HR activities and initiatives. The position requires maintaining confidentiality and professionalism when handling sensitive information.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; equivalent HR experience may be considered.
• 3–5 years of HR generalist, HR coordinator, or related HR experience preferred.
• Experience with onboarding, benefits administration, leave coordination, employee records, HRIS systems (ADP Workforce), compliance support, recruiting support, and employee relations documentation.
• Ability to maintain confidentiality and professionalism when handling sensitive employee and business information.
• Ability to sit, stand, walk, and use computer equipment.
• Ability to lift up to 20 pounds occasionally.

Nice To Haves

• Experience supporting employees and managers in a multi-location, industrial, distribution, field-service, or similar environment.
• Union experience.
• SHRM-CP or PHR certification.

Responsibilities

• Serve as the primary contact for employee relations matters, advising employees and managers on workplace concerns, policy interpretation, performance management, conflict resolution, and employment practices.
• Partner with managers to address performance, attendance, conduct, and workplace concerns consistently and in a legally compliant, employee-focused manner.
• Conduct and support workplace investigations, including information gathering, documentation, maintaining confidentiality, and preparing summaries and recommendations.
• Prepare and maintain documentation for corrective actions, performance improvement plans, coaching discussions, policy violations, and other employee relations matters.
• Assist with developing, implementing, communicating, and administering HR policies, procedures, and best practices across company locations.
• Monitor compliance with federal, state, and local employment laws and regulations applicable to Connecticut, Massachusetts, and New York.
• Coordinate compliance activities such as I-9 administration, personnel file audits, labor law postings, policy acknowledgments, training records, and employment documentation.
• Support internal audits, compliance reviews, policy updates, and corrective action initiatives; escalate sensitive, complex, or high-risk matters to the Corporate HR Manager as appropriate.
• Administer leave programs, including FMLA, PFML, disability, workers’ compensation, ADA accommodations, and other protected or company-approved leaves.
• Coordinate leave documentation, employee communications, manager notifications, return-to-work processes, and recordkeeping.
• Manage workers’ compensation claims from initial incident reporting through resolution, coordinating with carriers and supporting return-to-work efforts and outcome tracking.
• Assist employees with benefits questions, qualifying life events, open enrollment, and benefit program communications.
• Partner with Payroll and Finance to ensure employee status changes, deductions, leave impacts, and payroll-related information are processed accurately.
• Support consistent HR practices, processes, and compliance standards across company locations.
• Maintain employee records, personnel files, HRIS data, compliance documentation, organizational charts, and job descriptions.
• Prepare reports, audits, workforce metrics, compliance trackers, and employee data summaries.
• Ensure HR transactions and documentation are completed accurately and on time, consistent with company policies and record-retention requirements.
• Support onboarding and offboarding, focusing on compliance, policy acknowledgments, employment documentation, and employee transitions.
• Coordinate and track compliance, harassment prevention, safety, HR, and leadership training; maintain training records and monitor completion requirements.
• Partner with operational leadership on workplace safety initiatives, regulatory compliance, safety communications, and workers’ compensation management.
• Identify employee relations trends, compliance risks, and training opportunities that support workforce effectiveness and risk mitigation.
• Collaborate with the Corporate HR Manager, Talent Acquisition, Payroll, Finance, Safety, and operational leaders to deliver consistent HR services and support broader HR initiatives.
• Serve as a responsive, professional resource to employees and managers while maintaining confidentiality and sound judgment.
• Support organizational growth and workforce planning by partnering with HR team members and business leaders to address employee and management needs.
• Travel to company locations as needed to support onboarding, employee relations, training, engagement, compliance, and HR initiatives.

Benefits

• Health insurance
• Retirement benefits
• Paid time off
• Other Company-sponsored benefits, subject to plan terms, eligibility requirements, and company policies

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level