HR Generalist

OneSource Virtual•Dallas, TX

27d•Hybrid

About The Position

The HR Generalist delivers day-to-day HR support across the employee lifecycle, with a strong focus on employee relations, performance management, and HR process administration. The role partners closely with HR Business Partners and HR Centers of Excellence to provide consistent, compliant, and efficient HR services. It is a hybrid role with onsite work as needed.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent work experience.
At least 3 years of progressive HR experience, including exposure to employee relations and performance management.
Working knowledge of employment law fundamentals, including FMLA, ADA, and EEO.
Strong written and verbal communication skills, with the ability to coach and influence managers at all levels.
Proficiency in MS Office and HR systems.
Relationship management, consultation and coaching, communication and influence, discretion and confidentiality, analytical and problem-solving, prioritization, and multitasking skills.

Nice To Haves

PHR or SHRM-CP certification.
Experience with Workday HRIS.
Experience supporting a payroll services, consulting, or business process outsourcing company.

Responsibilities

Provide day-to-day HR guidance to managers and employees on policies, procedures, and best practices, including inquiries related to payroll, benefits, and leaves of absence.
Support employee onboarding by coordinating with the training team and conducting New Hire Orientation.
Conduct exit interviews and share insights with leadership to inform follow-up actions and retention strategies.
Coach and guide managers through performance management, including goal setting, feedback conversations, and documentation.
Support managers in developing and issuing Performance Improvement Plans (PIPs), monitor progress, and advise on next steps.
Serve as a first point of contact for employee relations issues; conduct investigations and resolve concerns in accordance with company policies and practices.
Administer HR processes, including the Learning Management System (LMS), Form I-9s, unemployment insurance administration, EEO-1 reporting, ADA accommodations, employee communications, and verification requests.
Administer HR transactions in the HRIS, including new hires, changes, and terminations, while ensuring data accuracy and integrity.
Partner with HR Business Partners and HR Centers of Excellence on HR programs and initiatives, including data gathering, reporting, process enhancements, and ad-hoc projects.
Audit HR systems through routine reporting and identify opportunities to streamline processes and workflows for efficiency and scalability.
Perform additional duties as assigned.