HR Generalist - Senior Living

Mustang Creek Estates•Plano, TX

About The Position

Mustang Creek Estates is seeking an experienced, hands-on Human Resources Generalist to support six senior living campuses throughout the Dallas–Fort Worth area and the Plano Corporate Office. This field-oriented role partners with campus leaders and team members to address employee relations, maintain compliance, develop leaders, and promote consistent HR practices and a positive workplace culture. Regular travel and campus visits are essential. The HR Generalist serves as a trusted resource to Executive Directors and campus leadership, independently investigates workplace concerns, guides leaders through performance management and other employee matters, and monitors compliance with company policies and applicable employment regulations. The role also conducts campus HR audits, supports HR-related documentation during Texas HHSC surveys and audits, trains campus leaders, and helps ensure accurate, timely onboarding and personnel records. The successful candidate is confident, decisive, detail-oriented, discreet, and comfortable coaching leaders and holding them accountable. The position offers an opportunity to strengthen campus leadership and employee experiences across Mustang Creek Estates communities.

Requirements

At least 3–5 years of progressive Human Resources Generalist experience, including significant hands-on employee relations responsibilities.
Demonstrated experience conducting comprehensive workplace investigations from initial complaint through findings and recommendations.
Strong knowledge of federal and Texas employment laws and HR compliance practices.
Proven ability to coach and advise managers on complex employee relations situations.
Experience managing employee onboarding, personnel-file compliance, and HR documentation.
Excellent written communication skills, including the ability to prepare investigation reports and disciplinary documentation.
Strong organizational skills and ability to independently manage multiple priorities across several locations.
Professionalism, confidentiality, sound judgment, and attention to detail.
Valid driver's license, reliable transportation, and willingness to travel regularly between DFW campus locations.

Nice To Haves

Human Resources experience in senior living, assisted living, healthcare, or another highly regulated industry.
Familiarity with Texas HHSC regulatory requirements and state survey processes.
Experience supporting multiple locations or decentralized operations.
Experience training and developing frontline managers and operational leaders.
Experience with ADP or similar HRIS platforms.
Bachelor's degree in Human Resources, Business Administration, or a related field.
PHR, SHRM-CP, or similar HR certification.

Responsibilities

Serve as an HR resource for Executive Directors and campus leadership across six locations.
Independently conduct objective, thorough, and documented workplace investigations, including gathering statements and evidence, interviewing involved parties, and preparing findings and recommendations.
Guide campus leadership on employee relations, performance management, progressive discipline, and separations.
Promote the fair and consistent application of company policies and employment practices.
Monitor compliance with company HR policies, employment laws, and regulatory requirements.
Conduct regular campus HR audits of personnel files, onboarding documents, training records, and required certifications.
Assist campus leaders with HR documentation and compliance during Texas HHSC state surveys and audits.
Support compliance with applicable federal and Texas employment laws, including FMLA, ADA, and wage-and-hour requirements.
Conduct routine visits to all six campuses and build working relationships with campus leaders and team members.
Evaluate campus HR practices, identify concerns, recommend practical solutions, and follow up on compliance and employee relations matters.
Train and coach campus leaders on HR policies, procedures, employee relations, performance management, documentation, investigations, attendance, corrective action, and terminations.
Monitor onboarding documentation, background checks, training requirements, and personnel file accuracy; partner with campus leaders to complete onboarding on time.
Occasionally facilitate new-hire orientation and HR training at campus locations.
Identify opportunities to improve the new-hire experience, early retention, and onboarding effectiveness.