HR Generalist

TaskUs

15d • $60,000 - $90,000

About The Position

The HR Generalist reports to the HR Manager and is an integral part of the HR team, assisting with employee relations and special projects. The role supports human resources solutions, employee and manager performance and experience, compliance, onboarding and offboarding, payroll, HR administration, and a positive workplace culture.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or Finance, or equivalent work experience.
• At least 2 years of direct experience.
• Strong ability to multitask, attention to detail, and communication skills.
• Great level of English.
• Knowledge of state and federal employment law.

Nice To Haves

• Hourly population and/or call center experience is highly preferred.
• Background in the BPO industry.
• Experience with HRIS systems, reporting, HR practices and procedures, benefits, and compensation.

Responsibilities

• Develop human resources solutions by collecting and analyzing information and recommending courses of action.
• Improve manager and employee performance and experience by identifying problems and evaluating potential solutions.
• Oversee and complete special projects, including setting timelines, coordinating with appropriate parties, conducting research, organizing information, and fulfilling transactions.
• Prepare reports by collecting, analyzing, and summarizing data and trends.
• Maintain awareness of existing and new legislation, ensure compliance with local legal requirements, and advise management on necessary actions.
• Ensure new hires are properly onboarded, with a focus on a positive new-hire experience.
• Review and file new-hire paperwork in collaboration with the payroll and legal vendor.
• Administer the Employee Satisfaction Survey and focus groups.
• Address employee relations concerns and disciplinary or performance issues as they arise.
• Update or revise employment policies and procedures as required by law or business needs.
• Manage day-to-day office tasks as needed to maintain a positive culture and open-door environment.
• Assist with the payroll process.
• Assist with onboarding and offboarding.
• Issue administrative documents related to COVID-19, government certificates, and office or business matters in alignment with Colombian law.
• Review and approve HR applications.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Paid time off, including vacation, sick leave, and holidays
• Competitive industry salary
• Opportunities for internal mobility and professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level