HR Generalist

Park DuValle Community Health•Louisville, KY

About The Position

The HR Generalist supports the daily operations of the Human Resources Department and serves as a resource for employees and leaders across the organization. Under the direction of the Director of Human Resources, the role manages recruitment, onboarding, employee records, benefits and leave administration, employee relations, compliance activities, workplace investigations, training coordination, and employee service requests. The HR Generalist is the primary factfinder for routine employee relations concerns and lower-level workplace investigations. The position works with leadership to promote a positive employee experience, comply with employment laws and organizational policies, and support the mission of Park DuValle Community Health Center. The role may require travel between PDCHC locations and includes other duties as assigned.

Requirements

Bachelor’s degree in human resources, Business Administration, Healthcare Administration, or a related field; an equivalent combination of education and experience may be considered.
At least two years of progressively responsible Human Resources experience; candidates with an associate’s degree and four years of progressively responsible Human Resources experience may qualify.
Experience supporting recruitment, onboarding, employee relations, benefits administration, leave administration, and HR compliance.
Strong organizational, communication, and customer service skills.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
Ability to maintain confidentiality and handle sensitive information professionally.
Valid driver’s license and reliable transportation.
Knowledge of Human Resources principles and practices; ability to conduct objective fact-finding and workplace investigations.
Sound judgment, professionalism, attention to detail, and organizational skills.
Strong customer service and relationship-building abilities, discretion, and integrity.
Ability to thrive in a fast-paced, team-oriented environment and commitment to supporting employees and organizational success.

Nice To Haves

Experience conducting employee relations fact-finding and workplace investigations.
Experience in healthcare, FQHC, nonprofit, or highly regulated environments.
Experience using Paylocity or other Human Resources Information Systems (HRIS).
SHRM-CP, SHRM-SCP, PHR, or another HR certification.

Responsibilities

Coordinate full-cycle recruitment, including job postings, candidate screening, interview scheduling, reference checks, and offer preparation.
Assist hiring managers with recruitment and staffing initiatives.
Coordinate background checks, employment verification, and pre-employment requirements.
Facilitate new-hire onboarding and orientation programs; maintain recruitment and applicant records.
Maintain personnel files and electronic HR records; process hires, status changes, and separations while ensuring confidentiality and accuracy.
Assist with HR audits, document retention, and record management; maintain employee data in Paylocity and other HR systems.
Serve as the primary factfinder for routine employee relations concerns and lower-level workplace investigations.
Conduct workplace investigations under the HR Director’s direction, gathering facts, interviewing employees and witnesses, reviewing documentation, maintaining records, and preparing objective summaries and recommendations for HR leadership.
Assist in resolving employee concerns in accordance with organizational policies and employment laws; respond to inquiries and escalate complex matters as appropriate.
Administer and support employee benefit programs, open enrollment, and benefits education; answer employee benefits questions.
Coordinate and maintain leave records, including FMLA, ADA accommodations, workers’ compensation, and other leave programs.
Complete I-9 verification and employment eligibility documentation.
Track required training, certifications, and licensure renewals; support workplace safety, workers’ compensation, and compliance initiatives.
Assist with policy administration and employee handbook acknowledgements, audits, accreditation reviews, and regulatory reporting.
Support employee recognition, engagement, and wellness initiatives; prepare routine reports and HR metrics.
Support departmental projects and continuous improvement initiatives.
Travel between PDCHC locations as needed and perform other duties as assigned.